Job Description

Residential Team Manager

Community Living Hanover is a dynamic, values-driven organization dedicated to supporting people with developmental disabilities in living meaningful, inclusive lives in their communities. We are currently seeking a Residential Manager to join our leadership team.

ORGANIZATION PROFILE

Community Living Hanover supports individuals with developmental disabilities across our community through a range of residential and community-based services. We are committed to inclusion, dignity, choice, and self-determination, and to delivering high-quality, person-centred supports that reflect the values and expectations of the people we serve, their families, and our funder.

POSITION SUMMARY

The Residential Manager is responsible for the overall leadership, planning, and management of Community Living Hanover's residential services, including group living, community participation and supported independent programs. Reporting to the Executive Director, the Manager ensures that services are delivered in a manner that is safe, respectful, person-centred, and fully compliant with all applicable legislation, funder requirements, and organizational policies.

KEY RESPONSIBILITIES

Leadership and oversight of residential programs and staff Ensure compliance with MCCSS, QAM, ESA, OHSA, AODA, and organizational policies Staff supervision, coaching, and performance management Program planning, evaluation, and continuous improvement Stakeholder engagement and reporting Participation in after-hours on-call rotation

QUALIFICATIONS

Degree/diploma in Developmental Services, Social Services, Management, or equivalent Minimum 5 years of supervisory or management experience Experience in developmental services and residential supports Strong communication and leadership skills Unionized environment experience an asset

EQUITY & ACCESSIBILITY

Community Living Hanover is committed to equitable and inclusive employment practices. Accommodations are available throughout the recruitment process in accordance with the AODA and Ontario Human Rights Code.

Job Type: Full-time

Pay: $32.50 per hour

Expected hours: 40 per week

Benefits:

Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance Paid time off Vision care
Ability to commute/relocate:

Hanover, ON N4N 2S3: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (required)
Experience:

supervisory or management: 5 years (preferred)
Licence/Certification:

Safe Management and/or Non Violent Crisis Intervention (preferred) First Aid Certification or are you willing to obtain (required) G Driver's License with a Clear Driver's Abstract (required) or ability to obtain clear Police Check (required)
Work Location: In person