Job Description

DEPARTMENT:

NCN Noosi Muskwa Women's Shelter

POSITION:

Resident Support Worker

DEADLINE:

Open Until Filled

START DATE:

ASAP

SALARY RANGE:

To be determined

REF #:

NCN-2025-08-15-003

POSITION SUMMARY/JOB DESCRIPTION:

The Resident Support Worker plays a key role in providing emotional support, crisis intervention, safety planning, and housing advocacy to women and children living in our shelter. This role also supports day-to-day shelter operations and works closely with team members to ensure high-quality, compassionate service delivery.

KEY RESPONSIBILITIES

Provide emotional and practical support to residents, including crisis counseling and safety planning

Conduct client intake, needs and risk assessments, and develop individual support plans

Offer referrals, advocacy, and accompany clients to appointments as needed

Support residents in securing safe, long-term housing

Maintain up-to-date, confidential client records

Promote client empowerment and engagement in programming

Respond to 24-hour support phone lines and provide crisis support

Contribute to daily shelter operations including shopping, donations, and general upkeep

Work collaboratively with staff to ensure effective communication and service coordination

WHAT YOU BRING

Post-secondary education in a related field or equivalent combination of education and experience

Experience working with women and children impacted by violence, trauma, or systemic barriers

Understanding of trauma-informed, culturally competent, and anti-oppressive practices

Strong knowledge of community resources and support systems

Ability to work in a fast-paced environment and manage crisis situations with care and professionalism

Valid driver's license

Current satisfactory criminal record check (including Vulnerable Sector), Child Abuse Registry, and Prior Contact Check (or willingness to obtain)

ASSETS

Knowledge of family systems and intersectional approaches

Experience supporting individuals with mental health or substance use concerns

Fluency in additional languages or lived experience relevant to the work

WHY JOIN OUR NISICHAWAYASHIK CREE NATION (NCN) TEAM

We offer a transportation from and to Thompson and NCN, leaving every morning (weather permitting) at 7:30 am to be part of a mission-driven team committed to making a real difference in our community. Being part of our NCN team means you are in a supportive environment where your contributions matter and ongoing opportunities for learning and development.

To Apply:

Interested applicants are invited to submit a resume and cover letter to: joinus@ncncree.com
Please ensure to include the position title and reference number (REF#) in your email subject line and cover letter.

Job Types: Full-time, Permanent

Pay: $17.61-$29.34 per hour

Ability to commute/relocate:

Nelson House, MB: reliably commute or plan to relocate before starting work (required)
Location:

Nelson House, MB (preferred)
Work Location: In person