Job Description

HVAC Technician Installer - Position Summary:

We are seeking a skilled and professional HVAC Technician that leads by example in the field. This role is critical in ensuring top-tier installations, repairs, and maintenance, while mentoring apprentices and supporting company standards across every job site. You take pride in delivering exceptional customer experiences, maintain a high level of organization and professionalism, and communicate clearly and respectfully with both team members and customers.

Key Responsibilities:Technical Excellence & Compliance

Perform accurate and code-compliant installations, repairs, and planned maintenance of HVAC systems. Ensure all parts provided for the job are properly installed. Upload clear and complete before-and-after pictures and videos of each job. Take updated pictures in ServiceTitan

at the beginning of each job

to show job site conditions.

Leadership & Training

Provide apprenticeship training and hands-on mentorship to junior technicians and apprentices. Lead by example through professional behavior, clear communication, and quality workmanship.

Site & Vehicle Management

Maintain a

clean, organized, and professional job site

at all times. Ensure vehicles are kept

clean, organized, and properly stocked

with necessary tools and supplies. Take responsibility for managing and organizing job-related supplies. Leave behind

lawn signs, company magnets, stickers, manual holders and pens

as part of our brand marketing strategy. Take videos and pictures to support our marketing initiatives.

Customer Experience

Deliver a 5-star customer experience through respectful, kind, and professional communication. Communicate clearly with customers to explain work performed and answer questions. Leave their home cleaner and better than you found it. At the beginning of each job have a conversation about what is going to happen and ask them about things like bathroom access, parking etc.

Administration & Communication

Ensure timely, accurate completion of all job-related administrative tasks, including job notes, photos, forms, and invoices in ServiceTitan. Maintain clear, prompt communication with

Dispatch

regarding job progress, delays, or additional needs. Follow directions from the

Owners and VP

consistently and thoroughly.

Professionalism & Team Culture

Wear a

clean, professional uniform

daily. Practice and promote

kind, respectful communication

with customers and team members. Uphold company values and standards as a field leader and brand ambassador.

Qualifications:

Minimum 2 years of residential HVAC installation, service, or maintenance experience Valid driver's license with a clean driving record Proficient in using ServiceTitan or similar field service software Strong knowledge of HVAC codes and best practices Excellent time management, organizational, and communication skills Demonstrated leadership experience and ability to train others

What We Offer:

Competitive compensation Company vehicle and phone Ongoing training and advancement opportunities A supportive team environment focused on growth and excellence
Job Type: Full-time

Pay: $35.00-$50.00 per hour

Expected hours: 30 - 50 per week

Benefits:

Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match
Work Location: In person