Job Description

Who we are:

At Courtesy Youth, and Family Services, we are committed to supporting individuals through a trauma-informed approach that acknowledges the lasting impact of both acute and complex trauma. Our work is grounded in research that highlights the importance of safe, healing-centered environments as the foundation for long-term recovery and personal growth.

We integrate key pillars of healing into our services: creating a sense of safety, fostering supportive relationships, and teaching essential self-regulation and coping skills. Our goal is to provide comprehensive, long-term care that meets people where they are and helps them build toward brighter futures.

As a multi-service agency, we serve youth, families, and communities across British Columbia. Our programs and services are designed to strengthen emotional well-being, use culture as therapy, help individuals overcome adversity, and equip them with the skills to reach their full potentials.

Our services include:

Mental health support: counseling, prevention, and well-being programs Emergency care services Specialized long-term care Respite care Low-barrier, short-term stabilization care

The Position

Are you passionate about making a meaningful difference in the lives of children, youth, and adults with behavioural challenges? We are currently seeking a dedicated and compassionate Residential Child and Youth Worker (RCYW

)

to join our 24-hour resource in Enderby, BC.

As an RCYW, you will support individuals with moderate to severe behavioural needs in a safe, structured, and culturally responsive environment. You will play a key role in promoting their overall development, well-being, and personal growth.

Key Responsibilities:

Provide direct care and support to children, youth, or adults in a residential setting, ensuring their safety, well-being, and dignity. Collaborate with a multidisciplinary care team to develop, implement, and monitor individualized care, safety, and support plans. Assess and respond to the physical, emotional, psychological, social, and developmental needs of individuals served. Foster a safe, inclusive, and therapeutic environment by applying

Culture as Therapy

principles in daily practice. Plan and facilitate recreational, cultural, and life-skills activities that promote engagement, growth, and positive development. Participate in crisis prevention and intervention, advocacy efforts, and ongoing care planning to support long-term success. Assist with the daily operation and maintenance of the residence, contributing to a clean, organized, and welcoming environment. Facilitate effective communication and collaboration between the program, school, family, and community partners to support holistic care. Support the physical well-being of individuals served by assisting with personal hygiene (if required), mobility, and other activities of daily living. Administer medications in accordance with established policies, procedures, and individual care plans. Maintain accurate and timely documentation, including logbooks, daily reports, and statistical records related to the care and progress of individuals served. Perform household duties such as meal preparation, cleaning, laundry, and other tasks to maintain a safe and comfortable living space. Accompany individuals to medical appointments, recreational outings, and community activities, providing supervision and support as needed.
The following positions are available:

Casual- Multiple positions: Morning, Afternoon and Overnight

Mandatory Pre-Employment Screenings

All offers of employment are contingent upon the successful completion of the mandatory screenings required by the Ministry of Children and Family Development (MCFD).

Applicants who have resided in any country after the age of 18 are required to provide a Criminal Record Check from each country in which they have lived.

Qualifications:

Diploma or degree in Child and Youth Care, Social Work, Psychology, or a related field. 2- year experience working with individuals with behavioural or complex needs is preferred. Strong interpersonal, communication, and problem-solving skills. Ability to work flexible shifts in a 24-hour care environment. First Aid/CPR, Non-Violent Crisis Intervention (NVCI) or MANDT Valid Class 5 BC Driver's License and clean driver's abstract

What We Offer:

Competitive wage of

$26.25 per hour

A supportive team environment rooted in respect, inclusion, and cultural safety Opportunities for professional development and career advancement Meaningful work that has a real impact on the lives of others
If you are ready to make a difference and grow in a dynamic care setting, we would love to hear from you.

How to Apply:

If you are interested in joining our dedicated team, please submit your

cover letter and resume

, clearly indicating the position you are applying for, to the attention of the

Hiring Manager

at

admin@courtesyfamily.com

These postings will remain open until the positions are filled. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Casual

Pay: $26.25 per hour

Expected hours: 26.25 per week

Benefits:

Casual dress Employee assistance program Flexible schedule Wellness program
Work Location: In person