Job Description

Position Summary

Kelowna's Gospel Mission (KGM) is a faith-based, non-profit organization dedicated to restoring hope and dignity to those in need. Guided by compassion and a servant's heart, we provide essential services like emergency shelters, outreach programs, a dental clinic, a vibrant thrift store, and transitional housing. By ministering to the whole person--spirit, soul, and body--we create a community rooted in faith and love. Discover more about our mission and impact at www.kelownagospelmission.ca

This is a temporary overnight position that works Sunday, Monday and Tuesday from November 1st, 2025, to March 31st, 2026 - 10 pm to 6:30 am (24 hours per week)

As a Resident Support Worker/Custodian (RSW-C) at KGM, you oversee frontline activities, ensuring a safe environment for individuals experiencing homelessness. From assisting clients with basic needs to supporting their transition, you play a vital role in upholding our core values of respect and dignity. Your contributions have a profound impact on the lives of those we serve, embodying the essence of our organization's mission and values. Bay Ave operates an Overdose Prevention Site with supervised consumption.

Key Responsibilities

Facilitate shelter activities that promote well-being and community engagement Ensure the cleanliness and maintenance of the shelter, adhering to health and safety standards De-escalate conflicts and ensure the safety of all residents Provide compassionate support to residents and maintain accurate client records. Assist with general housekeeping duties and managing residents' belongings

Position Requirements

Minimum of 3-months experience in social work or related field; Completion of High School Diploma as a minimum; Bachelor's degree in a relevant field preferred; Proficient in Microsoft Office Suite, including Word, Excel, Teams, and other relevant platforms; Exceptional interpersonal skills, encompassing active listening, conflict resolution, and negotiation, to build strong relationships within the team and with external partners. This position is dependent on a Criminal Records Check (Vulnerable Sector)

This is a great opportunity to make a significant difference in the Kelowna community; we are looking forward to hearing from you!


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