Job Description

The Resident Care Manager (RCM) demonstrates the Mission, Vision, and Values in daily interactions with staff/ patients/residents/families. Resident centered care is the focus of the RCM as they help to identify care goals, align resources and facilitate team building between residents, families and staff. In collaboration with Clinical Nurse Educator (CNE), provides coaching, mentoring and clinical support around complex clinical decision making. The RCM performs direct supervisory role of unionized staff within the unit(s)/departments and leads performance issue discussion, initiating disciplinary process when required; supports unit and/or organizational change, provides opportunities and encourages staff to discuss issues affecting unit(s); leads or contributes to the establishment of program performance expectations and identifies unit specific goals; leads or participates in the development of clinical standards and ensures adherence to established clinical standards and required organizational practices; liaises with other hospital units and departments on issues relating to unit operations and fosters the building of effective teams; strong morale and open communication. The RCM oversees recruitment, ability management, addresses attendance issues, completes annual performance appraisals and works in a professional manner with union representatives. This position is non-unionized.


Classification: Resident Care Manager Union: COV OUT OF SCOPE Unit and Program: St Michael's Health Centre Primary Location: St. Michael's Health Centre Location Details: As Per Location Temporary Employee Class: Temporary Full Time FTE: 1.00 Posting End Date: 02-JUL-2025 Date Available: 12-JUL-2025 Temporary End Date: 31-DEC-2025 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days, On Call Days Off: Saturday/Sunday Minimum Hourly Salary: $43.85 Maximum Hourly Salary: $65.78 Vehicle Requirement: Not Applicable

Required Qualifications:

Baccalaureate degree in Nursing or a health discipline is required. An equivalent combination of education and experience will be considered. Active Alberta Nursing registration. Heart and Stroke Foundation Basic Life Support (Level 3).

Additional Required Qualifications:

Minimum three years nursing experience, with charge nurse responsibilities.

Preferred Qualifications:

Two years Management experience preferred. Strong problem solving and critical thinking skills. Ability to work in a fast paced, highly stressful environment. Excellent interpersonal and communication skills. Ability to provide leadership and function as a team member. Excellent organizational and conflict resolution skills. Ability to be objective in decision making. Commitment to safe, effective and ethical patient care and work practices. Commitment to Covenant Health Mission and Values.