Job Description

Key Responsibilities

Develop product and operational knowledge of Samuel, Son & Co., Limited. Train with our sales team and attend all job-related training sessions. Develop knowledge of all applicable Samuel facilities. Provide back-up coverage for the other Inside Sales Representatives. Maintain ongoing contact with customers and promote exemplary customer service. Manage account activity and status. Ensure timely delivery of products with a desire to provide world-class service. Participate in the design of sales strategies. Assist in the management and growth of existing customer accounts. Develop strong relationships internally and externally. Initiate a sales career development plan. Identify and develop new market growth opportunities through making cold calls?, online research and inter-company resources. Monitor inventory and discuss upcoming requirements with any contract or hold and release programs with current or new accounts developed. Make the prompt turnaround of quotes a priority. Actively seek new business from current customers as well as potential new customers. Be an advocate for the customer in dealings with various departments such as Credit, Production, Operations, Shipping and Purchasing. Understanding of the gross margin performance that is expected from your accounts.

Education and Certifications

Completion of post-secondary education, University / College education, or equivalent combination of education and experience.

Qualifications

Experience in the steel service industry an asset Effective time management skills, ability to prioritize, able to work as a member of a team Strong written and oral communication skills Experience with Excel, Word, and Outlook. D365 experience is a plus. Previous interaction and experience working with customers Drive, determination and ability to work both independently with little direction and as part of a team. Focused on value-added selling, customer service, and developing strategic partnerships with customers.

At Samuel we believe in a culture of equality. Respect and integrity are at our core. We are committed to building and embracing a diverse workforce and creating an environment that is open and inclusive for everyone.



Samuel is an Equal Opportunity Employer.


At Samuel, meeting our customer needs is our top priority. With cost-effective distribution and just-in-time delivery of metals and industrial products across North America, we ensure our customers get exactly what they need - any time, anywhere and from a single source. Our focus on value-added processing services and innovative supply chain solutions allow us to work closely with our customers, ensuring their products are on the market on time. Thanks to our integrated network of products and services supported by our in-house technical leaders and market experts, we are uniquely positioned to become your supplier of choice.


At Samuel, we believe every team member brings unique and valuable skills, experiences and knowledge to our thriving business - enabling us to build on over 167 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a part of driving positive change - within our organization and in the communities where we live and work. If you're seeking an inclusive, supportive and welcoming workplace to make your mark and grow your career, we have the programs, culture and opportunities to make it happen. We're stronger together.



At Samuel we believe in a culture of equality. Respect and integrity are at our core. We are committed to building and embracing a diverse workforce and creating an environment that is open and inclusive for everyone.



Samuel is an Equal Opportunity Employer. In the United States, we utilize E-Verify.