Representative, Customer Care

Dartmouth, NS, Canada

Job Description

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We\xe2\x80\x99re looking for a highly motivated and dependable Representative, Customer Care who will play a key role in our team-oriented environment. The ideal team member is passionate about providing exceptional customer service and will deliver high quality, accurate and courteous information in an efficient and timely manner. This position requires effective communication and keyboarding skills and will report to the Team Lead, Customer Care. The ideal candidate for this role will:
  • Work well both independently and in a team environment.
  • Have exceptional time management skills and a great work ethic.
  • Be organized and have the ability to prioritize work.
  • Have a passion and enthusiasm for improvement.
  • Be able to work in an environment where interruptions and distractions are expected.
  • Convey a positive and friendly attitude and willingness to learn.
  • Have sound judgement.
  • Understand the importance of team dynamics and common goals.
If you possess strong interpersonal skills, can clearly communicate your thoughts and feelings and are an active listener, please apply now. The following additional qualifications are considered assets:
  • Certificate or diploma in Office or Business Administration or three to five years of customer service experience.
  • Experience in handling overdue accounts.
  • Technical proficiency in Microsoft Suite of programs.
  • Ability to think analytically and solve problems.
At Eastward Energy, we have an engaged workplace culture that is committed to providing safe, reliable energy to our customers. We offer a competitive salary and benefits package (including a workplace flexibility model) and the opportunity for a rewarding and challenging career. Qualified applicants are invited to submit their cover letter and resume (in PDF format) in confidence no later than April 18, 2023.

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Job Detail

  • Job Id
    JD2144220
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dartmouth, NS, Canada
  • Education
    Not mentioned