Job Description

Position Type: Permanent
*
Closing date: 2025-11-04
*
Full careers. Full lives.
Join the Medavie Health NL Team
Are you looking for a fulfilling career that makes a meaningful impact on your life, and the lives of others? As the provider of emergency medical services and medical communications operations across Newfoundland and Labrador, Medavie Health NL (MHNL) is proud to offer career opportunities for professionals who share our strong commitment to delivering healthcare to communities throughout Newfoundland and Labrador.
If you're a passionate professional seeking a unique and meaningful career, MHNL is your destination. Join our team and achieve your full potential in a supportive and dynamic environment.
Reporting to the Director, Integrated Air Program, the Reporting Data Administrator is responsible for the delivery of queries and reports from key databases for MedFlightNL and as required for other MHNL Divisions, NLHS and other requestors. The information generated by this position is vital for decision-making, legislative and contractual reporting, quality management and system oversight.
The MedFlight Reporting Data Administrator's processes revolve around gathering and reviewing data prepared by data entry activities in the applications and reports/analysis created from that data. The Reporting Data Administrator helps develop data entry systems, effective controls and analytic tools that help ensure consistent quality throughout the data entry and reporting process. The goal is to ensure that data entered is valid, reliable, relevant, timely, complete, accurate and precise. Ongoing monitoring is needed to promptly identify and correct errors. Periodic review and update quality assurance controls and best practices based on changing technology, workplace evolution or client demands. The Reporting Data Administrator must periodically collect and review reports to uncover any data errors and to coordinate correction.
The Reporting Data Administrator works with many of the organizations' key databases, including, but not limited to: INET Cad, Flight Vector System, the electronic Patient Care Reporting (ePCR) system, SharePoint, Issues Management Database, Fair Warning and several other internally built applications. Other duties include auditing, trending, and providing administrative back-up to the MedFlightNL Program.
Professional Qualifications & Competencies:

• Graduate of a recognized education program for database administration/ or Industrial Engineering and/or a combination of experience and education.
• Degree/ Diploma in Industrial Engineering would be an asset.
• 3-5 years related experience in Database management including report development.
• Strong collaboration skills.
• Ability to collaborate and problem solve, to meet deadlines and multitask.
• Proficient in Microsoft Word, Access, Excel, Outlook and SharePoint.
• Superior diplomacy, communication, and interpersonal skills.
• Self-starter that can work independently but is also a strong team player.
• Experience with Critical care and Air Ambulance Services is considered an asset.

*
Who we are
MHNL is the selected proponent to design, manage and operate a single, integrated road and air ambulance service in Newfoundland and Labrador. We are an incorporated, wholly owned NL-based subsidiary of Medavie Health Services (MHS), the largest contracted provider of emergency management services in Canada and a national leader in primary health care solutions, including mobile integrated health and community paramedicine programs.
Together with Medavie Blue Cross, MHS is part of Medavie, a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by our team of over 8,200 dedicated professionals, we exist to improve the wellbeing of Canadians so that every life can be lived to the fullest.
We're one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and certified Rainbow Registered as an organization that champions diversity, equity and inclusion. We foster a culture of caring where people are celebrated beyond their roles and valued for who they are and what they contribute.
If you share our mission of improving the wellbeing of Canadians, join our team.
What it's like to work with us
We are more than just a workplace - we are a people-focused, visionary organization dedicated to fostering well-being and making a meaningful impact on the lives of our employees and the Communities we serve.
We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits by offering opportunities for personal and professional growth, meaningful experiences, and supportive leadership. At Medavie, you'll find more than just a job -- you'll find a pathway to a full and rewarding career.
We welcome diversity
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws.
We put safety first
Employees of MHNL are accountable to our patients and coworkers by participating in and supporting all safety-related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.
Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process, please email: humanresources@medaviehs.com.

Skills Required