Job Description

Do you have a talent for taking things apart and putting them back together? Are you passionate about technology and enjoy solving complex problems? Jump.ca is currently accepting applications for a part-time, skilled, and dedicated Smartphone Repair Technician at our Saskatoon location.

At Jump.ca, our purpose is simple:

to create amazing experiences for our customers, communities and our employees. As one of SaskTel's largest authorized dealers with 18 retail locations, we offer wireless, internet, TV, home security, and repair services to customers across the province. We strive to hire the best people in Saskatchewan to help our province stay connected.



The successful Smartphone Repair Technician will be detail-oriented, customer-focused, and skilled in diagnosing and repairing various smartphone devices. You must have excellent problem-solving skills, the ability to explain technical issues in an easy-to-understand manner and be capable of working independently and as part of a team.

The Role:

Engage with customers to understand their needs and communicate repair options and timelines effectively



Troubleshoot, diagnose, and repair smartphone hardware and software issues



Replace damaged or malfunctioning components such as displays, batteries, cameras, and speakers



Perform regular maintenance and cleaning of devices to ensure optimal performanc



Track and manage inventory of repair parts and tools



Document all repairs and maintain accurate records of customer interactions



Troubleshoot and resolve customer complaints or concerns in a timely and professional manner



Stay up to date with the latest smartphone technology and repair techniques

The Skills:

Knowledge of various types of smartphones



Excellent communication and customer service skills



Strong attention to detail and precision in handling delicate components



Ability to work under pressure and meet repair deadlines



Willingness to continuously learn and adapt to new technologies and repair methods



Prior experience in repairing smartphones or electronics is an asset

The Edge:

Jump.ca is one of Saskatchewan's most successful technology retailers, proudly serving the province for over 30 years



Competitive compensation and benefits package



Comprehensive training in smartphone repair



A unique and fun organizational culture



Employee discounts on products and service



Flexible schedule