Job Description

Job Title:

Rental Coordinator

Job Type:

Full-Time

Location:

Burlington

Job Overview

We are seeking a highly organized and customer-focused Rental Coordinator to join our team. This role is responsible for managing rental equipment requests, coordinating logistics, and ensuring a seamless customer experience. The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

At CanLift, we are proud to be a certified Great Place to Work company, offering a supportive and growth-oriented culture where employees can thrive.

Key Responsibilities

Act as the primary point of contact for customers regarding equipment rentals, availability, pricing, and delivery schedules. Process rental requests, create contracts, and ensure all necessary documentation is completed accurately. Coordinate equipment deliveries and pickups, working closely with the operations and logistics team. Maintain accurate inventory records and track equipment status to ensure availability and proper utilization. Provide excellent customer service by addressing inquiries, resolving issues, and ensuring timely communication. Work collaboratively with sales and service teams to meet customer needs and business objectives. Ensure compliance with company policies, safety standards, and rental agreements. Assist in preparing reports and tracking rental performance metrics. Support administrative tasks related to rentals, including invoicing and payment follow-ups.

Qualifications & Skills

Previous experience in equipment rental, logistics, or customer service is preferred. Strong organizational skills and the ability to manage multiple tasks efficiently. Excellent verbal and written communication skills.

Technology savvy

, with comfort using business systems, rental management platforms, and the Microsoft Office Suite (Word, Excel, Outlook).

Experience in the rental industry is an asset

, particularly with aerial lift equipment. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. A customer-focused mindset with a commitment to delivering high-quality service.

Benefits

Competitive compensation plan, including a generous benefits package RRSP Match Pension Plan Paid Vacation time
Job Types: Full-time, Permanent

Benefits:

Dental care Extended health care Paid time off RRSP match Vision care
Application question(s):

Do you have aerial lift equipment knowledge?
Experience:

Rental Industry: 2 years (required)
Work Location: In person