Job Description

Responsibilities

As a Business Consultant, you will be required to travel throughout North America approximately 30% of the time when safe and appropriate to do so. While you're not traveling throughout Canada and the US, you will able to take advantage of our remote culture and work from home or if you would prefer, you can work out of our corporate headquarters in Ottawa, Ontario. This remote role welcomes candidates anywhere in Canada and the US. What your new role will be:

• Gather requirements, design and implement solution using SmartWork’s application suite
• Integrate SmartWork’s application suite with 3rd party software interfaces
• Develop and maintain project documentation, standard operating procedures, and other documentation as required
• Lead or assist in training sessions with SmartWork’s customers and provide implementation support
• Act as a liaison between SmartWorks, customers, 3rd party vendors and industry consultants
• Configure software to meet customer requirements and perform testing
• Build a knowledge of Smart Metering infrastructure and best practices on analysis of corresponding data
• Provide the Project Manager with regular updates on progress, issues and ideas for resolution, and successes

What we are looking for:

• 3+ years of relevant work experience in software implementation
• College diploma or University degree in a related technical field
• Previous experience in training customers and writing technical documents
• Demonstrate excellent verbal and written communication skills in English
• Solid grasp of SQL, and one or more Enterprise Database Software (such as SQL Server, Oracle, etc.)
• Ability to travel in North America up to 30% of the time is a must (when it is safe and appropriate)

What will make you stand out:

• Previous experience in the Utilities industry is an asset but not required
• Possess strong analytical skills to understand requirements
• High level of initiative to succeed in a fast-paced environment
• Can work independently, but most importantly, as a team player
• Demonstrate positive attitude and determination

What we can offer:

• Opportunity for challenging projects and professional growth
• 3 weeks’ vacation and 5 personal days
• Comprehensive benefit package
• Lifestyle rewards
• Flexible work option
• And more!

About us: SmartWorksempowers utilities to navigate change and unleash the potential of the smart infrastructure. At SmartWorks we are committed to delighting our customers and we do that by ensuring our customers receive maximum enduring value from their investment in our solutions.
Benefits