Job Description

Embauche d'agents de service a la clientele bilingues a temps plein pour centres d'appels francais - Travail a domicile

Map Communications


Salaire de depart

22 $ de l'heure

Etes-vous a la recherche d'une entreprise a laquelle vous pouvez croire et qui est prete a s'investir a 100% pour faire bouger les choses?


Etes-vous a la recherche d'une entreprise qui CROIT EN VOUS et qui souhaite vous aider a atteindre vos objectifs de carriere?


Etes-vous capable de faire ce qui est necessaire pour atteindre VOS objectifs personnels?


Voulez-vous apprendre, grandir, produire et etre respecte par vos collegues pour les talents que vous apportez a l'organisation?


Nous sommes a la recherche de personnes energiques, accueillants et professionnelles avec une grande attention aux details pour joindre a notre equipe.


Nous offrons une formation remuneree, ainsi qu'un support permanent de qualite.

Responsabilites Principale

Gerer les appels de nos clients (nous ne sommes pas un centre de telemarketing) Repondre de maniere professionnelle aux appelants, fournir et prendre de l'information des appelants Recevoir et acheminer les messages critiques vers le personnel de garde en priorisant les appels d'urgence Repondre aux demandes des clients de maniere professionnelle et precis

Les aptitudes requises et recherchees

Attitude positive et enthousiaste Une tres bonne maitrise de la grammaire anglaise et francaise Etre a l'aise a l'informatique, notamment avec le systeme d'exploitation Windows Etre ponctuel Capacite d'apprentissage rapide et savoir ecrire 36 mots par minute Diplome d'etudes secondaire ou equivalent (preferable) Aimer travailler en equipe

Nos positions exigent des candidats qui possedent une grande attention aux details et au traitement logique. Nous gerons des appels qui proviennent de plusieurs clients en Amerique du Nord. Il y aura ainsi de nombreuses activites et de defis a resoudre quotidiennement.

Salaire

22.00$ de l'heure

Nos avantages offerts :

REER Assurance dentaires Assurance maladie Conges payees Assurance des soins de la vue

Conditions relatives aux prestations :


Nos avantages sont offerts aux employees a temps plein, apres une periode d'attente

Quarts de travail offerts :

Temps plein (35 a 40 heures) par semaine, de 8h00 et 23h00 HNE Disponibilite 24h/24 et 7j/7 Vous devez etre disponible pour travailler les fins de semaine Quarts de travail de jour et de soir disponibles pour inclure au minimum le dimanche, le samedi et le lundi.

Pendant la formation :

Nous vous formerons a distance via zoom.


Formation approximative d'une semaine.


Apres la formation, environ deux a trois semaines


Ne manquez pas cette occasion - postulez des maintenant

Postulez

Cliquez sur postulez maintenant et repondre aux questions fournies

Nous serons en contact avec vous pour les prochaines etapes, qui consiste d'une evaluation sur Indeed envoyee par courriel / ou sur votre compte Indeed. Vous devez effectuer les evaluations pour passer a la prochaine etap
TigerTel est un employeur souscrivant au principe de l'egalite des chances, qui s'engage a offrir des opportunites d'emploi egales a tous les candidats et employes, sans egard a la race, a la couleur, a la religion, au sexe, a l'orientation sexuelle, a l'identite de genre, a l'origine nationale, a l'age, au handicap, au statut d'ancien combattant ou a toute autre caracteristique protegee par la loi applicable.


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Hiring Full Time Bilingual French Customer Service Representative - Work from Home

Map Communications


Starting wage

$22/hour


Are you looking for a company you can believe in and are ready to put 100% effort into making things happen?


Are you looking for a company that BELIEVES IN YOU and wants to help you take care of your career goals?


Are you able to do what is necessary to achieve YOUR personal goals?


Do you want to learn, grow, produce and be respected by your peers for the talents you bring to the organization?


We are looking for energetic and professional individuals with great attention to detail to join our team.


We provide paid-training, great on-going support and health and dental benefits/RRSP upon completion of probation.

Key Responsibilities

Managing inbound phone calls from our clients (we are not a telemarketing centre) Professionally greet callers, provide and request required information Relay and route critical messages to on-call personnel by prioritizing emergency calls Responding to customer requests professionally and with accurate information

General Job Requirements

A friendly and upbeat voice and a positive attitude Good grammar and spelling as well as a professional demeanor Computer skills in a Windows-based environment Punctual with great attendance Fast learner and be able to type well (at least 35 words per minute) High school or equivalent (Preferred) Be a 'team player'!

Our positions requires candidates that are very detail oriented and process information logically. We handle calls for a large number of accounts and so there is always a lot of activity and new challenges to face and resolve daily!

Compensation

$22.00 per hour


Our Benefits include:

RRSP with (company matching) Dental Insurance Health Insurance Paid Time Off Vision Insurance

Benefit Conditions:

Waiting period may apply Only full-time employees eligible

Shifts Offered:

Full Time (35-40 hours) per week Shifts between 8am-11pm EST 24/7 availability You must be available to work weekends Daytime and Evening shifts available to include a minimum of Sunday, Saturday and Monday.

During Training:

We will be training you remotely via zoom.


Training will last approximately one week.


Don't miss out on this opportunity - apply today!

Speed Test

Before applying, please conduct a free speed test online. As stated, you will NOT be able to work off Wi-Fi, HOWEVER, for this speed test, you can use Wi-Fi on your smart phone, tablet or personal computer.


Instructions:

Make sure you are connected to Wi-Fi and not cellular. Go to fast.com on any browser. The test will begin to load automatically. Let it run until it gives you a final download speed. When download speed is final, click "Show More Info" to begin testing upload speed. Keep your Download and Upload speeds handy in the event that the manager contacts you regarding the position.

To Apply:

Click Apply Now and answer any questions provided. We will be in contact with you with the next steps, which will include

Indeed Assessments

that will be sent to you via email / your Indeed account. You must complete the assessments to proceed to the next step.

We look forward to hearing from you!


Location:

Dartmouth, NS

Work Remotely:

Yes
Job Types: Full-time, Permanent


Salary: $22.00 per hour


Benefits:

Dental care Extended health care RRSP match Vision care

Experience:

Customer Service: 1 year (Required) Call Centre Experience: 1 year (Preferred)

Education:

Secondary School (Required)
TigerTel is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.