Job Description

Job Posting Title Relocation Advisor

Job Category Travel & Relocation

Language Requirements Bilingual / Bilingue

Posting Start Date 2022-09-22

Posting End Date 2022-10-06

Job Grade ATP-4

Pay Range $54,445 - $68,055

Job Summary Provides information, guidance and advice to employees regarding relocation and travel entitlements. Coordinates all aspects of the move, manages accounting and expenditure control activities, and provides administrative services in a cost efficient and effective manner while having the least detrimental effect to the employee and their family.



Key Accountabilities:

• Researches, analyzes and provides employees with interpretation, guidance and advice relating to the NAV CANADA Relocation and Travel Programs.
• Responds to enquiries and resolves issues related to travel and relocation.
• Coordinates all aspects of the move process to ensure conformance with the relocation program.
• Fosters relationships with relocating employees, their families, other departments within NAV CANADA and 3rd party suppliers.
• Remains current on the NAV CANADA programs, NAV CANADA collective agreements, CRA guidelines, real estate practices, financial institution lending practices.
• Analyzes, forecasts and tracks relocation expenditures and financial activities in a computerized database.
• Ensures compliance to programs and policies and authorizes payments of relocation expenses and vendor accounts. Identifies issues and recommends appropriate corrective measures to improve business processes and / or ensure cost efficiency and effectiveness.

Job Requirements

Education:

• Secondary school diploma or an acceptable combination of education, training and/or experience.

Experience:

• Experience in the administration of relocation and/or travel policies.
• Experience in working with Office 365 (Outlook, Word, Excel), Microsoft Access and Workday is an asset.

Knowledge:

• Knowledge of mobility programs and the principles of relocation in an organization.
• Knowledge of relocation and/or travel programs, vendor contracts, interpretation of legal and financial documents as they relate to sale and acquisition of homes.
• Knowledge of administrative and financial accounting procedures.
• Knowledge of real estate principles and practices.
• Knowledge of contracting principles and practices.
• Knowledge of geographical areas of Canada.

Abilities:

• Ability to interpret and apply policies, legislation and collective agreement provisions appropriately.
• Ability to manage and maintain multiple relocation files, records, tasks and follow-up systems simultaneously.
• Ability to prioritize work and responses, meet deadlines and work with minimal supervision.
• Ability to review materials for accuracy and completeness and take appropriate action.
• Ability to communicate clearly, in both official languages; spoken comprehension and written.

Personal Suitability:

• Effective interpersonal relationships, tact, diplomacy, discretion, collaboration.
• Initiative, judgement, respect of others.
• Team orientation, customer focus and dependability.
• Ability to work effectively under pressure.
• Ability to work well within a team environment.

Working conditions:

• This position is based at Ottawa but may be eligible for a flexible work arrangement.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

At NAV CANADA, safety is our priority. We require pre-employment drug screening for all candidates offered positions designated as safety sensitive in accordance with NAV CANADA's Drug and Alcohol policy.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society.

NAV CANADA is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require.

We thank all applicants for their interest; only those selected for an interview will be contacted.