Job Description

Job title:

Release Lead

Client

: Bank

Location:

Toronto, ON (onsite) 4 day hybrid

Position Type-

Contract

*L1 in person interview mandatory

Top 3 Required Skills
1)

Release & Change Management

2) ITIL

3) ServiceNow, Strong Communication Skills

Creating and managing

end-to-end release plans for scheduling, planning, and controlling the release and deployment process

Integrating release management practices into delivery process with objective of offering reliable, repeatable IT services, at appropriate service levels Ability to convert the technical expertise to recommendations pertaining to efficiency, reliability, scalability, and security; drive best practices, and engage with planning, evaluating, operationalizing and reporting deliverables. Successful candidate must be able to show they are ready to think and act as an owner, and drive consensus and decisions among stakeholder in pursuit of technical integrity Establishing i

nfrastructure for tracking and monitoring all relevant updates and changes, an

d efficiently converting the information into reporting, recommendations, schedules and decisions Providing trusted and reliable communication and reporting with confidence that all information is comprehensive, accurate, and confirmed Managing correspondence with clear articulation of impacts Providing

subject matter expert guidance

and

advice to Release and Deployment management, as well as other IT Support segments, and participating in development

of remediation and collision avoidance strategies Identifying and educating on control and communication failures to help prevent issues going forward Providing updates to senior leadership on accomplishments and opportunities, as well as insights on organizational trends anchored in unique perspective of the role Protecting the interests of organization through identification, management and escalation of risks and dependencies Being

proficient

with IT workflow and collaboration tools,

such as Service Now, JIRA and Confluence.

Be able to independently create and manage work items in the tools as required Being professionally familiar with

Agile, Waterfall and hybrid delivery models

to understand and align with multiple teams working in different paradigms Understanding of the

DevOps and continuous delivery principles and pract

ices
Job Requirements

Bachelor's degree in Computer Science or related field a bonus 5+ years of previous release

, ITS or IT project management experience

, (Formal training and

solid understanding of project management principles preferred

) 8-10 years of experience in information systems operations environment in

service management, systems analysis or development

Able to document change and

release management in Service Now is critica

l

Advanced knowledge of software development (SAFe, Agile, etc.) and service management lifecycles (ITSM)

Demonstrated ability to coordinate cross-functional work teams toward task completion Demonstrated effective leadership and analytical skills Well-developed executive communication skills (both written and verbal) Highly proficient in development of resolutions, plans and strategies for operational advancement.

Sound management techniques, experience in problem resolution and development of strategies for operational improvement.

Drive to enhance your knowledge and expertise by staying abreast of industry and business trends. Drive to boost your knowledge and expertise by staying abreast of industry and business trends. Willingness to work closely and effectively with clients, stay connected to business needs and direction.

Leadership

in

growing team expertise to align with demand and Bank's business and technology direction; assess team capabilities

, identify ways to provide and enhance value delivered.

Regards,

Compest Solutions Inc

D: 647-660-7562

Job Type: Fixed term contract
Contract length: 12 months

Pay: $40.00-$42.00 per hour

Expected hours: 40 per week

Experience:

Release & Change Management: 10 years (preferred) ServiceNow: 10 years (preferred) Release and Deployment management: 10 years (preferred) JIRA and Confluence: 10 years (preferred) Agile, Waterfall and hybrid delivery models: 10 years (preferred) DevOps and continuous delivery principles and practices: 10 years (preferred) software development (SAFe, Agile: 10 years (preferred) Release Lead: 10 years (required) ITS or IT project management: 10 years (preferred) project management principles: 10 years (preferred) Creating, managing end-to-end release plans for scheduling: 10 years (preferred) planning, and controlling the release and deployment process: 10 years (preferred)
Licence/Certification:

* ITIL Certification (preferred)