Excellent communication skills
Managing crucial conversations
Influencing and Leadership skills
Project management skills with knowledge of presentation
Problem-solving and analytics skills
Team building and time management skills
Collaborative spirit
Technical Skills
7 years of experience in Change Management, Release management, code promotion and requirements management
B.S. in Computer Science or an equivalent degree
Project management experience, process mapping and artifact creation such as workflows
Knowledge of Continuous Integration and Continuous Delivery (CDCI) pipelines
Experience in working with DevOps and Agile methodologies including Scrum, Waterfall, or Kanban
Expert knowledge of Software Development Lifecycle
Team management skills
Experience in the use of Jira, Git, and Visual Studio Release Management
Good understanding of application infrastructure, system architecture, and operating system
ITIL V3 certification
Domain Knowledge
Assist the Change Management managers in reviewing and administration of the GF CAB meetings
Assist various application teams in planning the release of project deliverables and release life cycle
Communicate the overall release schedule, inter-dependencies, and necessary coordination between different teams
Communicate with release managers from different IT departments
Coordinate the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates
Identify the risks that can delay the release
Assist the application teams in managing those risks ensuring mitigation while maintaining the scope scheduled, and quality of the release are not affected
Publish weekly updates on the release activities
Track the progress and find issues, if any
Always work to improve the process of managing releases
Schedule the release readiness reviews before deployment and milestone reviews after each release
Schedule the CAB meetings to discuss the release schedules with the application teams and identify roadblocks
Ensure the allocation of Release Engineers to every release
Lead the Go-Live activities to deploy the software successfully
Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software
Maintain documentation related to procedures on build and release, various notification lists, and dependencies
Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management
Job Types: Full-time, Fixed term contract
Work Location: Hybrid remote in Toronto, ON
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