Job Description

Company Description

For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold \xe2\x80\x93 the property\xe2\x80\x99s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun.



What you will be doing to Create the Essential Toronto Experience:

• Work closely with the Restaurant and Bar General Managers on the overall operation of the venues, conducting daily administrative work including but not limited to scheduling, preventive maintenance, opening & closing duties, etc.
• On the floor presence, assisting guests with wine selection & pairings, working nights is a must
• Develop and upkeep a formal wine training program for staff Work closely with the REIGN General Manager, Director of Outlets and senior F&B leadership on the overall beverage program, it\xe2\x80\x99s vision, as well as general restaurant and bar wine culture
• Develop and evolve a world class wine list for our Venues
• Prepare and execute weekly tasting with all teams to ensure they have the knowledge need to sell
• Manage wine inventory, costing, & ordering and any inventory needed
• Work with stewarding and other departments to manage usage of glassware, decanters, and other operating supplies
• Maintain a strong relationship with suppliers, wine makers, brands & seek out new relationships
• Develop and host wine focused events in the outlets per year ie wine dinners
• Stay up-to-date with current wine trends & industry news; attend local trade shows, tastings & relevant events
• Assist other areas of the hotel with wine programming from time-to-time
• Work a variety of shifts, including evenings, weekends, & holidays

Qualifications

Your experience and skills include:

• Sommelier training (WSET, CAPS, ISG, etc.)
• Minimum 3 years restaurant management experience, with minimum 1 year in a Sommelier role, preferably in a high volume upscale environment
• Strong passion for food, wine, & travel

Physical Aspects of Position (included but not limited to):

• Standing throughout entire shift
• Lifting & carrying items up to 30lbs
• Often walking between Bar & back-of-house areas throughout service

Additional Information

Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.

Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 91 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests\xe2\x80\x99 purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty.

These emotional connections are not just for guests. As part of the Fairmont Royal York family, you will be tasked with creating impactful relationships with your colleagues.

If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience!

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Complimentary meals while on duty
• Dry cleaning of your business attire
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Note: Must already be legally entitled to work in Canada to be considered for the position

Fairmont