As a Registry Associate you are responsible for providing quick and accurate services to our client. You will be expected to provide service standards for our clients in accordance with Alberta Government and Drayden policy and meet Drayden service standards in helping our clients receive accurate and efficient service.
The successful candidate will be required to work 4 days per week for the first 30 days and then 2 - 3 days per week with rotating Saturdays (9 am to 1 pm) thereafter.
Responsibilities
Assist clients with their daily registry needs in person or through technology
Provide clients with the best option available to serve their needs
Offer all of your clients any of the value added services that Drayden offers
Generate client referrals for our insurance brokers to qualified customers
Understand and adhere to Alberta Registries policies and procedures
Ensure accuracy in all transactions
Ensure privacy compliance
Your Unique Talents
You possess the ability and desire to deliver an outstanding client experience
You have strong financial and communication skills
You are someone who continually meets and exceeds goals
You have the ability to navigate current technologies and adapt to change
You have a clear Police Information Check
You are able to handle multiple tasks in a busy environment
You have a proven ability to navigate, understand and Utilize computer applications and systems
Your Values Align with Ours
Integrity - You act with honesty and professionalism. You treat clients and co-workers with respect and fairness
Client Relationships - You have the desire to deliver exceptional client service
Career Growth - You are motivated to learn and grow your career with our encouragement and support
Embrace Progressive Change - You are an 'ideas' person and can adapt easily to change
Teamwork - You work together with others to achieve goals
Community - You support communities by being involved
About Drayden
We are an independently owned insurance brokerage and registry service and have deep roots in the Alberta communities we have served since 1965. By employing over 170 people in those communities, we contribute significantly to their economies, and support local charities through our giving programs, as well as through volunteer work. Our knowledgeable employees deeply understand the needs our clients translating to long lasting client relationships. Our network of industry partners provides our clients a wide range of coverages that's best for them individually or for their business.
We offer a great place to work and provide competitive wages with bonus incentives.
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