Job Description

Registry Administrative Coordinator (Bilingual)

Full Time (37.5hrs/week)

6- Months Contract with possibility of extension

Sudbury or North Bay Office

Job Summary:

Reporting to the Clinical Manager, the Registry Administrative Coordinator is a key position as it is the ?rst point of contact to individuals seeking services and supports from the Alzheimer Society of Sudbury-Manitoulin North Bay and Districts. This position will primarily be responsible for Registry inclusive of cognitive testing in partnership with the Ontario Brain Institute (OBI) to increase cognitive testing accessibility and the development and implementation of a dementia registry. The registry administrative coordinator collaborates with other members of the service teams to provide client centered care to individuals with Alzheimer disease and other related dementias, and their care partners. The processing of client ?les is a primary function of the role including receiving referrals form Centralized Intake and other sources; checking referral status in the client database; creating new client ?les; discharging ?les as appropriate, etc. Further duties may be required from time to time to support the needs of the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Initial Contact, Assessment and Care Planning:

Pro-actively manage incoming First Link referrals to facilitate early intervention and ensure that clients (people living with dementia and their care partners) have a named point of contact for care navigation support as early as possible before and/or after diagnosis Gather information, conduct or review relevant assessments, and meet with clients (people living with dementia and care partners) to identify current and future needs, goals and level of risk Establish appropriate intervention plans to meet bio/psycho/social needs using a person/family-centered approach Identify needs related to care coordination across service providers and outline responsibilities of all parties

Registry Administrative Coordination:

Receives referrals from Centralized intake and other sources Checking referral status in the client data base Creating new client ?les and discharging ?les as appropriate. Speaks with clients on the phone or in person (walk in), acting as an initial point of contact and information for potential clients. Screens potential clients based on standardized Intake criteria via telephone, fax and in-person contact. Explores in a sensitive manner the nature of the request for service (ie. Presenting problem, request for service, precipitating factors) by completing intake documentation. Prioritize cases according to the needs of the client Provides families with relevant information for other community agencies and programs if they are not appropriate for the organization, or if they require additional community services. Perform other duties consistent with the job classi?cation, as required

Monitoring/Evaluation:

Enters data into client database, recording demographic information and other client case history. Performs statistical reporting as required Liaises with other community agencies to facilitate referrals and coordinate client services as needed. Collect, maintain and report required quantitative and qualitative data to support province-wide and project-related monitoring, evaluation, and reporting. Participate in project implementation and outcome discussions as required.

Service Delivery Standards and Quality Improvement:

Maintain confidential, accurate and current client records, including complete and thorough documentation for each client contact, in compliance with relevant privacy legislation and in accordance with professional standards and internal policies Ensure that client consents, privacy, and confidentiality are maintained in compliance with legislation, professional standards/regulations and internal policies Maintain an advanced level of knowledge of Alzheimer's disease and other dementias, including clinical manifestations, behaviours, current care practices, treatment options, placement options, available community resources, and all relevant legislation Assist with the development and maintenance of policies, procedures and resources to support First Link referrals, intake, system navigation, care coordination, and follow-up activities Participate in knowledge transfer and exchange and collaborate with Alzheimer Societies across Ontario to support the delivery of best practices and ongoing quality improvement

Other Duties

Perform other duties consistent with the job classification, as required

JOB QUIALIFICATIONS

Education:

Post-secondary education in medical office administration or relevant discipline in health or social services.

Experience:

3 to 5 years' service experience in the health and/or social service sectors Strong knowledge of client-centered philosophy. Experience in assessment and care planning/ coordination.

Other Knowledge, Skills, Abilities or Certifications:

Bilingual communication skills (English/French) encompassing both verbal and written proficiency. Experience performing screening and triage is required Exceptional interpersonal skills combined with initiative, resourcefulness, and strong problem-solving skills. Experience working directly with people living with Alzheimer's disease or other related dementias and their care partners. Experience and knowledge in management of chronic and complex health conditions. Knowledge of available community services/supports. Ability to prioritize workload and manage competing tasks. Pro?ciency in technology (e.g.: Microsoft o?ce and care coordination systems). Demonstrated ability to work independently and within a team. Expertise and experience in cultural sensitivity and ability to demonstrate equity, diversity, and inclusion.

Physical Demands:

No Special physical demands are required beyond the performance of general office duties. Significant periods sitting at computer, but with the opportunity to move away from the work-station. Sensory attention is required for most of the workday (looking at a computer screen, reading documents etc.)
The above statements are intended to describe the general nature and level of work being performed by most people assigned in this position. They are not intended to be an exhaustive list of all duties, responsibilities, and requirements.

Please forward your cover letter & resume

Quote Job ID:

IC-C-2025

Email:

smitchellfudge@alzheimernorthbay.com

Deadline:

October 30th, 2025

The Alzheimer Society is an equal opportunity employer, and we are dedicated to building a workforce that reflects the diversity of our communities in which we live and serve. We are also committed to inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and AODA and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Commitment to Equitable Recruitment:

The Alzheimer Society welcomes those who have demonstrated a commitment to upholding the value of equity and social justice and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, Black and persons of colour, persons with

disabilities, people living with dementia, care partners and those who identify as 2SLGBTQI+.

Job Types: Full-time, Fixed term contract
Contract length: 6 months

Pay: From $22.50 per hour

Expected hours: 37.5 per week

Work Location: In person