Job Description

The spa at the Inn on the Twenty is currently seeking an RMT to join their team!

This is an excellent opportunity to work with a tenured team, while gaining experience in one of Niagara's top Spa's!

What you'll be doing:

Providing personalized and exceptional guest service at every given opportunity Meeting established up-selling and sales goals Providing body treatments Performing expert body massage Maintaining impeccable standards of sanitation at all times Providing an immaculate environment for each Guest while experiencing their treatment Ensuring each Guest experiences absolute comfort and relaxation Providing a beautiful experience for each Guest's five senses Fulfilling and exceeding the expectations of each Guest Responding to Guest concerns and inquiries as required Taking ownership of issues and following up accordingly Using the utmost care to discover each Guest's needs Working closely with the Spa Concierge to ensure the Guest's needs are met Working as a team with the both spas to ensure a seamless, professional experience Providing assistance to fellow team members when required Presenting a gracious, warm and professional atmosphere Offering a highly aesthetic personal image as an example of your personal image skills Presenting a professional image by adhering to grooming standards Continuously improving body therapy, facial therapy and guest service skills Developing regular local clientele Communicating the need for supplies or assistance Organizing and having study materials and manual at all times Promoting retail sales products and meeting sales quotas by educating guests in a professional manner Having a thorough knowledge of Lais Hotel Properties' products and services Suggesting additional products and services meeting our Guests' specific preferences Assessing Guests' individual needs to meet standards for additional products and services Actively seeking ways to meet Guests' product and service needs All other duties as assigned
What you'll bring to the team:

High school diploma Certified Registered Massage Therapist First Aid Training is an asset CPR Training is an asset Previous up-selling and/or sales experience is considered an asset
What's in it for you:

Career advancement opportunities A Tenured team to support you throughout your learning and development Free Meals Tuition reimbursement Company Social events Company wide discounts While we encourage all interested candidates to apply, only those selected for an interview will be contacted
While we encourage all interested candidates to apply for consideration, only those selected for an interview will be contacted.

Accommodations can be made throughout the recruitment process upon request.

Job Types: Full-time, Part-time, Permanent

Pay: $17.94 per hour

Benefits:

Discounted or free food Employee assistance program
Schedule:

Monday to Friday Weekends as needed
Work Location: In person