Job Description

The

Regional Service Administrator

plays a key role in keeping branch operations running smoothly. This position provides support across multiple branches with tasks including purchasing, documentation, asset tracking, onboarding, and service-related workflows. You'll help ensure processes are organized, accurate, and efficient, making a real difference in the day-to-day operations of the team.



This position will work on site, Monday to Friday, from the

Edmonton branch.

The salary range for this position is

$50,000 - $55,000 per year.

What you'll do:

Answer and direct incoming calls and relay messages appropriately. Request and collect required information to set up new vendors and contractors. Process and follow up on purchase orders and source supplies and materials for assigned branches. Complete credit card reconciliations and ensure accurate reporting. Book travel accommodations and coordinate meeting spaces for staff. Track and schedule safety training sessions; maintain accurate training records. Support employee onboarding by preparing documentation and coordinating setup. Manage and track electronic assets (laptops, phones) with IT support. Digitize, store, and organize operational and safety documentation. Manage work orders and process and invoice preventative maintenance services. Provide administrative support to regional service coordinators. Complete service and warranty reporting.

What you bring:

Prior relevant experience is an asset. Additional qualifications include:


Strong organizational skills with attention to detail and ability to multitask effectively across multiple priorities. Excellent written and verbal communication skills. Proficiency with digital tools and collaboration platforms, including the Microsoft Office Suite (Outlook, Excel, Word, Teams). Ability to work both independently and collaboratively in a fast-paced environment. Professional, solutions-focused approach to customer service and internal communications.

As part of our recruitment process you will be required to complete the following:


Reference Check

At SMS Equipment, the

right partnership makes everything possible

. We're committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that

values safety, authenticity, innovation, performance, and respect.

This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired.

We thank all applicants for their interest, however only those selected for interview will be contacted.