Job Description

Newfoundland and Labrador Health Services (NL Health Services) brings together five former separate health entities - Eastern Health, Central Health, Western Health, Labrador-Grenfell Health, and the Newfoundland and Labrador Centre for Health Information. The creation of a provincial health authority was announced following recommendations from Health Accord NL.NL Health Services is responsible for delivering health and community services to more than 510,550 people living in Newfoundland and Labrador and employs over 22,000 people. NLHealthServices.caJob Summary
This position will report directly to the Provincial Director of Risk Management. The incumbent will share responsibilities with other Quality and Risk Managers. The Quality and Risk Manager works closely with other members of the Quality, Accreditation and Risk Management Department, NLHS leaders, physician leaders, Legal Services, the insurer and other key partners. The candidate will function with a high degree of independence and accountability within the mandate, vision and values of NLHS. The successful candidate is highly committed to patient safety through embedding the risk management process throughout the organization. Travel throughout the region and flexible work hours will be required. Providing coverage for other zones is required.Job Qualifications
To continue the development, implementation and evaluation of a comprehensive provincial risk management program as per the NLHS Integrated Risk Management Framework with Strategic Planning alignment.
To provide ongoing direction and advice on strategic and operational risks to senior leaders, physicians, staff and legal services.
To manage NLHS\'s Risk Register and support regular reporting to applicable board committees.
To provide expertise and consultation on emerging risk issues.
To complete formal risk assessments and consultations as requested by program leadership.
To facilitate and support risk-informed decision making for the organization\'s leadership.
To implement and coordinate the Risk Assessment Checklist program, providing support to programs and teams.
To communicate and provide education on risk management to increase risk management capacity in the organization.
Utilize NLHS data (e.g. occurrence report trending, claims trending, etc.) to support risk identification
Facilitate access to legal services for identified risk issues.
To advise and support organizational leaders on risk management matters including evidence- based risk mitigation strategies.
Liaise with the insurer, HIROC.
Coordination of requests from external agencies (e.g Auditor General, Office of the Child and Youth Advocate, Office of the Senior\'s Advocate, etc).
To coordinate and facilitate the claims management process.Education
Master\'s Degree in health related field.Experience
Five (5) years\' experience in the last seven (7) years in a health care management position, including two (2) years\' experience in risk management.
Previous experience related to working with Boards and external agencies.
Working knowledge of applicable healthcare legislation (Patient Safety Act, Provincial Health Authority Act, Medical Staff By-Laws, etc.), statutory requirements and professional practice standards
Leadership training.Competencies (Knowledge, Skills & Abilities)
Demonstrated effective interpersonal, organizational, and communication skills, as well as, the ability to function in a team setting.
Demonstrated strong leadership abilities, facilitation skills, initiative, analytical and problem-solving skills.Other
A satisfactory record of work performance and attendance is required.Please submit your resume/cover letter, which clearly demonstrates how you meet the required qualifications.Apply online at https://employment.easternhealth.caUpon successfully applying for a vacancy then you will receive a confirmation email. If you do not receive this email please contact Recruitment 777-7777 ext 5-2 immediatelyTo become a part of our team, please submit an up to date resume/cover letter or application form online, clearly demonstrating how you meet the required qualifications. Include your current mailing address, day-time contact number, e-mail address, competition and employee number if applicable.Contact Information for Recruitment Related Inquiries:Telephone: (709) 777-7777 (5-2) or 1-800-563-3693
Email: employment@easternhealth.ca. Applications/resumes are not accepted at this email address.If you are no longer interested in the position, you can withdraw your application by emailing employment@easternhealth.ca as soon as possible.NL Health Services is committed to inclusive and barrier-free recruitment, selection, and onboarding processes. We will be happy to work with applicants requesting support during the process. If you have any questions, feel free to contact our Recruitment Line at 777-7777 press 5 then press 2 (long distance 1-800-563-3693) outlining how we can help.EXTERNAL APPLICANTS: We thank all applicants for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to provide a satisfactory Certificate of Conduct from the RCMP or local Police (Vulnerable Sector Check may be required), educational documents, registration/licensure if applicable and Social Insurance Number.

Eastern Health