Job Description

Description :

Looking for an opportunity to make a real impact? We\xe2\x80\x99re currently recruiting for a Regional Operations Manager to join our amazing team of talented employees. This role will support the Southern Alberta market, so we\xe2\x80\x99re ideally looking for a candidate in Southern Alberta.

Boston Pizza International has been recognized as one of Canada\xe2\x80\x99s 50 Best Managed Companies since 1994. Boston Pizza International Inc. is Canada\xe2\x80\x99s No. 1 casual dining brand with locations across Canada. Boston Pizza has for decades enjoyed a significant takeout and delivery side to our business, which has served as a strong advantage vs. most competitors in helping us adjust to and successfully weather the significant impacts the pandemic has had on the broader restaurant industry. We hope you\xe2\x80\x99ll consider joining us!

What you do:

Reporting to the Senior Operations Manager, the Regional Operations Manager is the business advisor for Franchisees in their region, working with them to build strategic plans to achieve restaurant-specific goals. They provide operational support, lead training initiatives, and conduct operational assessments for the restaurants in their region. This position contributes to the organization\'s overall success by providing leadership to Franchisees and their teams, and by ensuring that the field Operations strategy is implemented in their region.

• Provide leadership and direction to our Franchisees and their management teams;
• Implement operational plans, processes, and tools in our franchised restaurants;
• Ensure that both the restaurant operations and guest experience is aligned to our brand standards;
• Support the development of the Franchisee and Management teams using data-based feedback, coaching, best practices and virtual in-market training;
• Review monthly operating results to ensure restaurants are maximizing their potential;
• Facilitate regional food and beverage meetings to introduce new food and beverage items, marketing initiatives, and training on menu execution / seasonal menu offerings.

Who you are:

• You\xe2\x80\x99re experienced in the hospitality sector and are known for having the \xe2\x80\x9chospitality gene\xe2\x80\x9d;
• You have a post-secondary diploma or degree, preferably in Hospitality Management, Business Management, or related field;
• You have Knowledge of point-of-sale systems, food and beverage inventory and labour forecasting programs
• You are results driven and take a hands-on approach to enhance business metrics;
• You have an endlessly positive attitude that creates energy in the business;
• You are agile, adaptable and can handle ever changing situations;
• You work collaboratively with diverse groups of people creating an impact everywhere you go;
• You are an excellent communicator, both written and verbal;
• You have strong presentation skills.

Why you want to work with us:

• We\xe2\x80\x99re an organization with a strong emphasis on team culture;
• We offer competitive compensation, benefits, perks and development opportunities;
• We have a robust 3-month ROM training program to ensure you\xe2\x80\x99re successful in your role;
• Our team has a thorough performance review process and individual development plans;
• We\xe2\x80\x99re always looking to promote internal talent;
• When you\xe2\x80\x99re not in the field, you\xe2\x80\x99re working from home;
• We have a tight-knit team to support you every step of the way;
• We\xe2\x80\x99re focused on giving back to the communities we live, work and play in.

What\xe2\x80\x99s next:

• If you know someone who might be interested, share this posting with them;
• If you\xe2\x80\x99re interested, send us your resume;
• If we\xe2\x80\x99re interested, we\xe2\x80\x99ll reach out to you to schedule a phone screen;
• If you continue to be a prime candidate, we\xe2\x80\x99ll schedule a virtual or in-person interview;
• If you\xe2\x80\x99re our leading candidate, we\xe2\x80\x99ll conduct reference and background checks and provided they\xe2\x80\x99re as good as we expect, we\xe2\x80\x99ll extend you an offer.

At Boston Pizza International, we recognize that our decisions are better and our ultimate success greater when we work together as equal members of one family. We are committed to a culture that welcomes, encourages, and celebrates the diversity of our team members.

Boston Pizza