Job Description

Regional Manager for SK/MB

Location:

Saskatoon, SK

Reports to:

Operations Manager



Job Highlights


Leadership opportunity: Oversee regional operations and drive business growth. Client-focused role: Build strong relationships while ensuring safety and service excellence. Career growth: Join a professional team with opportunities for advancement. Comprehensive benefits: Dental, health, RRSP matching, paid time off, and more.




About This Role



Are you an experienced Regional Manager with a background in operations, facilities management, and business development? Do you thrive in building strong client relationships while ensuring projects are delivered safely, efficiently, and profitably? GRM Inc. is seeking a motivated leader to oversee operations within a designated region. This role offers the opportunity to combine strategic leadership, client service, and operational excellence in a growing organization.



About Us



At GRM Inc., our mission is to deliver exceptional facilities and project management services that exceed client expectations. Guided by our core values of Safety, Operational Excellence, Relationships, Integrity, and Respect, we work to become every client's first choice by fostering sustainable partnerships, prioritizing safety, and driving continuous improvement.



The Opportunity



As a Regional Manager, you will act as the primary point of contact for clients, facility managers, preferred partners, and field employees while collaborating closely with operations, administration, business development, and finance teams. You will drive regional growth, enforce contract compliance, and ensure the safe and high-quality delivery of services.



What You'll Do



Drive Growth and Business Development


Track performance, profitability, and regional revenue. Identify and act on revenue opportunities through client touchpoints, site inspections, and maintenance recommendations. Promote new client acquisitions and business opportunities. Achieve KPIs related to work order growth, margins, and revenue.

Oversee Operations and Compliance


Understand and enforce client contracts within your region. Ensure service quality and safety standards are met. Monitor performance through inspections and effective communication.

Manage Clients and Partners


Build and maintain strong relationships with clients and partners. Handle inquiries, resolve conflicts, and manage complaints. Source, negotiate, and train preferred partners to support regional growth.

Lead Projects and Work Orders


Support the administration team in work order and project execution. Collaborate with procurement on bids, site meetings, pricing, and proposals.




What You Bring


Post-secondary diploma or certificate in management or project management (preferred). 3+ years of management experience in an operations-focused role. Proficiency with Word, Excel, and email applications. Strong organizational skills with the ability to manage multiple priorities. Excellent negotiation and contract management skills. Strong written and verbal communication, with a high degree of professionalism.




Working Conditions


Frequent travel within the assigned territory for site inspections, contractor meetings, and client interactions. Occasional travel to GRM Inc. Head Office. Flexibility required, including irregular hours beyond the standard work week during peak business periods.




Employee Benefits



We value our team and offer a comprehensive benefits package that includes:


Dental care Extended health coverage Company-matched RRSPs Paid time off Company cell phone allowance Health Care Spending Account Life insurance & dependent life insurance Accidental death and dismemberment insurance Long-term disability coverage Vision care (eye exams) Family Assistance Program




Why Join GRM?



At GRM Inc., you'll be part of a diverse and professional team dedicated to safety, quality, and innovation. We support your growth while providing opportunities to make a lasting impact on our clients and communities.