Job Description

Competition # : 39629

Department: Service Nova Scotia and Internal Services

Location: HALIFAX

Type of Employment: Term

Union Status: Exclusion - Non Union - NSPG

Closing Date: 7/7/2023 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

At Service Nova Scotia, we touch every citizen, business, and municipality in Nova Scotia. We conduct over five million client interactions each year through the various programs and services we deliver on behalf of government. We constantly strive towards making our programs and services more responsive to the needs and expectations of Nova Scotians.

Putting yourself in the shoes of customers, understanding their needs and creating a good first impression are important elements in delivering excellent customer service. We all know the power of first impressions. How people perceive us during the first few seconds of an encounter has a major influence on whether they will trust us or want to do business with us. To create a positive first impression, we need to provide our clients with an exceptional interaction.

The Alcohol, Gaming, Fuel and Tobacco (AGFT) Division of Service Nova Scotia is the regulatory body charged with administering Part II of the Gaming Control Act, parts of the Liquor Control Act, and the Theatres and Amusements Act. AGFT issues approximately 13,000 licenses annually and provides in-person service to approximately 3,100 clients annually.

About Our Opportunity

Reporting to the Director of Investigation & Enforcement, the Regional Manager is responsible for ensuring compliance with the Gaming Control, Liquor Control, Theatre & Amusements and the Smoke Free Places Acts and their associated Regulations.

Primary Accountabilities

Key responsibilities include:

• scheduling investigations and inspections of premises and gaming devices, reviewing business and financial records, inventories, preparing reports, providing recommendations and actions to be taken, and preparing disclosure packages for Hearings
• efficient and effective scheduling and delivery of the Division\'s services to an assigned region of the province, providing advice and guidance to clients and compliance staff and responding to enquiries as they relate to regulatory compliance and adherence to the Acts and Regulations.
• building a good working relationship with the public, licensees, other compliance agencies, police agencies and other levels of government is essential
• managing a staff of regulatory compliance officers who are situated in various territories of the province and ensuring that they are properly trained
• travel to the territories for consultation with compliance staff and monitoring and management of same is required.

Qualifications and Experience

As the ideal candidate you will have a university degree and a minimum of 3-5 years of related experience, including proven leadership experience developing and implementing strategies and supervising staff with compliance activities. An equivalent combination of experience and/or training may be considered.

The candidate should demonstrate experience in the following:

• human resource management
• compliance monitoring, investigation, law enforcement and other challenging regulatory roles
• high degree of initiative and judgement with strong interpersonal/customer relations skills and communication skills (verbal and written), including negotiations, be self-motivated, and able to make difficult decisions
• should have strong experience with identify, planning, developing and implementing policies and procedures for both industry and staff development
• understanding and interpreting Legislation and Regulations is required
• experience within the regulated areas of Liquor, Gaming, Theatres and Amusement would be considered an asset

The Government of Nova Scotia has adopted the LEADS Leadership Framework. During the interview, candidates will be expected to express how they have demonstrated the key behaviours and capabilities required to effectively lead in a caring and inclusive environment. LEADS Domains includes Leads Self, Engage Others, Achieve Results, Develop Coalitions and Systems Transformation.

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We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

An equivalent combination of training, education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Equivalencies considered but are not limited to include:

• 7 or more years experience in compliance, investigation and/or law enforcement.
• Training related to compliance, investigation and/or law enforcement.

Benefits

Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click to learn more about our various benefits offering and eligibility criteria.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• Department specific flexible working schedules

Pay Grade: EC 12

Salary Range: $3,561.95 - $4,452.43 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Current government employees may access this posting through the link below:

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.

Government of Nova Scotia