Job Description

Description

We Play to Win!

Big goals. Big achievements. Big impact.



ServiceMaster employs empowered and engaged teams, delivering growth in an ever-evolving world. Our goal is to double in size over the next few years, which means ambition and risk-taking are part of our daily life. If you are tired of the status quo and complacency, join our team to help franchisees dominate in their respective areas. You'll be around other winners chasing big goals, guaranteed to bring out the best work of your career!

What We Offer

:Medical, Dental and Vision start the first day of the month following your date of hire. RSP 15 days vacation plus 5 days personal and 5 days emergency leave Career growth and advancement


Regional Account Manager:



ServiceMaster Restore is looking for a dynamic, result-oriented

Regional Account Manager

with excellent communication and organizational skills. As a member of the business development team, you will be responsible to pursue and develop business relationships as a key representative and liaison with industry stakeholders within the region.

This unique role requires a combination of sales, account management and brand marketing functions.

Position Summary:

The Ontario Regional Account Manager will identify, pursue, and cultivate business relationships within the regional territory to drive revenue growth and increase brand awareness. This individual will represent ServiceMaster's Corporate Office and the ServiceMaster Restore franchise group, executing strategic sales and marketing initiatives. Through strong relationships and exceptional service, the Regional Account Manager will contribute to the expansion of ServiceMaster's presence across the region, working collaboratively with internal teams and external partners.


What you will do:

Develop and execute a strategic sales and business development plan that aligns with regional and corporate objectives. Actively pursue opportunities to expand relationships with insurance companies, brokers, and commercial clients. Promote ServiceMaster Disaster Restoration services and key program initiatives to target markets. Facilitate resolution of account disputes and ensure smooth program account management. Build strong relationships with franchisees, customers, and partners to enhance loyalty and drive revenue growth. Organize and participate in industry events to support marketing initiatives at the regional and national levels. Coordinate regional client training sessions, including continuing education (CE) programs. Monitor and report on account management activities, sales performance, and marketing efforts on a monthly basis. Leverage CRM tools to track customer engagement and ensure accurate data management. Align regional sales strategies with budgetary goals, managing promotional and marketing expenses effectively. Support Regional and Corporate Meetings, workshops, and other key business activities. Ensure proper tracking and reporting of account assignments, sales results, and marketing initiatives.


What you will bring:

A minimum of 5 years of experience in sales and business development. Successful completion of sales training programs. Industry knowledge of restoration, property insurance, or claims is an asset. Exceptional presentation, communication, and interpersonal skills. Strong organizational and self-management abilities, with a high level of self-motivation. Proficiency in Microsoft Office Suite and CRM platforms. Enthusiastic, energetic, and punctual with a customer-first mindset. Must possess a valid driver's license and vehicle, with a willingness for regular travel. Proven experience in damage restoration and/or insurance claims management preferred.

About ServiceMaster Brands

ServiceMaster Brands is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore, ServiceMaster Clean, ServiceMaster BioClean, Merry Maids, TWO MEN AND A TRUCK, TWO MEN AND A JUNK TRUCK, and Indoor Science.

While each brand maintains a distinct identity, we share a commitment to our vision to

Become the most admired brand in each industry we serve

. Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders--they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute.


We live by our purpose to

Be there when you need us

(TM). This extends to our team members, where we are dedicated to our team's growth, well-being, and success- every step of the way.


ServiceMaster Brands is headquartered in Atlanta, Georgia.

Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.



It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at weacknowledge@servicemaster.com

California Applicants

:

Background checks are required, and qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.



Privacy Policy: https://www.servicemaster.com/california-applicant-privacy-notice/


Gestionnaire de compte regional

Apercu du poste : representant du developpement des affaires

ServiceMaster Restore est a la recherche d'une personne dynamique, axee sur les resultats et dotee d'excellentes competences en communication et en organisation. En tant que membre de l'equipe de developpement des affaires, vous serez responsable de poursuivre et de developper des relations d'affaires en tant que representant cle et agent de liaison avec les intervenants de l'industrie dans la region. Ce role unique necessite une combinaison de fonctions de vente, de gestion de compte et de marketing de marque.



Objectif:

Identifier, poursuivre et developper des relations et des opportunites d'affaires au niveau regional sur le territoire regional. Executer des initiatives de vente et de marketing pour mieux faire connaitre la marque ServiceMaster, representant le siege social de ServiceMaster et le groupe de franchise ServiceMaster Restore. Cette personne tres motivee executera des initiatives de developpement des affaires qui s'alignent sur les objectifs de vente dans la region dans le but d'augmenter les revenus.



Taches et responsabilites essentielles :



Conduit toutes les activites conformement aux objectifs corporatifs de ServiceMaster Plan strategique de developpement des ventes/des affaires et execution Travailler en etroite collaboration et efficacement avec l'equipe de restauration apres sinistre Promouvoir les strategies commerciales de DR et les initiatives de programme cles Maximiser les efforts avec les compagnies d'assurance, les courtiers, la gestion immobiliere et les marches de garantie Gere tous les comptes de programme et facilite le reglement des differends jusqu'a leur conclusion Assure le suivi des affectations de comptes, des rapports et des resultats des ventes Organiser et participer a des evenements lies a l'industrie pour soutenir les activites de marketing regionales et nationales Promouvoir et coordonner les opportunites regionales de formation des clients et d'autres sessions de formation continue (FC) connexes Aider aux reunions regionales de HO et a d'autres ateliers lies aux affaires Fournir une mise a jour mensuelle sur la gestion des comptes, les activites de vente et de marketing, les reunions et les evenements/fonctions de l'industrie Utiliser la base de donnees de contacts clients (CRM) prise en charge par le siege social Responsable d'aligner, de coordonner et de maintenir le budget Gerer efficacement les depenses promotionnelles et marketing



Aptitudes & Competence :

Minimum 5 ans d'experience dans la vente et le developpement des affaires Achevement de la formation commerciale Restauration et assurance des biens/reclamations un atout Excellentes competences de presentation et de communication necessaires Competences efficaces en relations interpersonnelles et en service a la clientele Competences organisationnelles exceptionnelles et motivation personnelle Enthousiasme, energie et ponctualite Solides competences en informatique Doit posseder un permis de conduire valide, un vehicule et etre dispose a voyager Vous devez avoir un interet developpe et une experience dans le domaine de la restauration des dommages et des reclamations d'assurance



Cette description de poste est un apercu des principales responsabilites et attentes du poste de developpement des affaires. Les taches du role ne se limitent pas a ce qui precede et sont susceptibles d'etre modifiees.