Job Description

Career Development Assignment (CDA):
The successful candidate must obtain a leave of absence from their current and substantive position, where applicable. Permission for such leave must not be unreasonably withheld.
If you are an internal applicant belonging to a union (CUPE 2424, CUPE 910 or OPSEU 404), please make sure to update your current union status in your candidate profile each time you apply for a vacant position. Internal "unionized" candidates with priority status will be given first consideration. Please note: Carleton University encourages applications from all qualified candidates.
Job Number:
J1025-0246
Job Title:
Recruitment (Outreach & Planning Officer)
Job Type:
Career Development Assignment (CDA)
Department:
Office of the Dean of Arts & Social Sciences
Job Category:
Administrative
Number of Positions:
1
Date Posted (dd/mm/yyyy):
29/10/2025
Closing Date (dd/mm/yyyy):
05/11/2025
Salary (with Salary Rate):
81,981.00 - 89,671.00/Year
Assignment Duration From:
17/11/2025
Assignment Duration To:
04/09/2026
Employee Group:
CUPE 2424
Salary Level:
9PE
Hours Per Week:
35
Date Position Available:
17/11/2025
About Carleton University
Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.
Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada's most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university's smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.
The university's is an ambitious vision for the future, anchored in Carleton's strengths and student-centric, community-engaged values.
Duties and Responsibilities:
The Recruitment, Outreach, and Planning Officer plays a key role within the Faculty of Arts and Social Sciences (FASS) by developing, maintaining and implementing FASS-specific undergraduate and graduate outreach and recruitment programs and strategies as a member of the Communications team. The incumbent develops and reports on the success of recruitment and retention programs, facilitates experiential learning opportunities for FASS units, provides informed counsel to students seeking academic program advice and registration assistance to support future academic and career success and provides data extraction and analysis to inform decisions. Reporting to the Manager, Strategic Communications and working closely with the Associate Dean, Student Affairs and Enrolment and the Dean to support specific projects, the incumbent contributes directly to the financial and academic success of FASS by developing and implementing targeted, engaging and evolving recruitment programs to attract and retain students and through the provision of expert data analysis of enrolment and other data that informs strategic decision-making within FASS.
As part of a broader recruitment and retention program, the incumbent is a central point of contact between the Faculty and community partners on issues related to experiential learning. The incumbent develops and implements a strategic approach to experiential learning tailored to meet the specific needs of FASS students and works collaboratively with other offices on campus involved in experiential learning (such as the Student Experience Office) to ensure appropriate synergies and the sharing of best practices. The incumbent represents the Faculty at recruitment activities both on and off-campus and coordinates representation at those events (unit, faculty and student staff participants). The incumbent facilitates the recruitment, hiring, training and supervision of FASS Ambassadors and other volunteer student staff to ensure they are prepared to represent the Faculty appropriately at recruitment and other events/activities.
With thorough knowledge of enrolment trends and academic (including experiential learning and practicum) programs within FASS, the incumbent provides in-depth academic advising to FASS students at all levels, develops strategies and tools to inform students' academic decisions through alumni surveys, enrolment analysis, Major Maps, etc. and is a key team member working collaboratively with the Communications and Financial teams, Associate Deans, and academic units to provide engaging outreach and data-informed input into the direction of academic planning and activities.
Qualifications:
The incumbent must possess the following qualifications:

• This role requires excellent communication and presentation skills (written and verbal); the ability to take initiative, determine and balance priorities, and an ability to work both independently and collaboratively to achieve Faculty goals.
• Sound judgement, empathy, listening skills and the ability to understand and advise on complex situations when advising students on their academic path within the Faculty.
• Strong commitment to supporting equity, diversity and inclusion in a complex cultural environment supporting students of a range of backgrounds and experiences
• The incumbent must have the maturity and good judgment when attending to students and others in distress and to maintain confidentiality with regard to student issues, as well as when in contact with other Faculties and units.
• Attention to detail and the ability to perform detailed queries and extract data from Carleton's DataCubes is mandatory.
• Advanced level skills in document development and preparation is required to effectively present data and transform statistics into meaningful and manageable information for decision making by a varied audience.
• Strong analytical, communication and problem-solving skills to effectively formulate a solution tactfully with clients seeking statistical information, including determining the precise nature of their request, understand content and context as well as the degree of urgency, and provide data in appropriate formats for end-users.
• The ability to work efficiently both independently and as part of a team.
• The ability to respond to constant and unpredictable pressures is crucial. The incumbent must be patient and non-judgmental; initiative as well as tact, diplomacy and a high level of interpersonal skills are mandatory to work with and relate to students, student staff, university staff and faculty.
• The incumbent will be required to work flexible hours, including some evenings and weekends to attend recruitment and outreach events.
• Advanced skills in electronic communication and virtual meeting tools (e.g., Zoom, Teams, Airmeet) that may be used from time to time in daily work and recruitment activities.

Education and Experience:
The above is normally acquired through the completion of:

• Completion of a Master's degree preferably in the Arts and/or Social Sciences streams, combined with exposure to statistics. A combination of education and experience would be considered.
• Five years of progressively responsible experience in areas related to academic advising, recruitment and outreach, experiential learning, communications, and data analysis, ideally in an education setting.
• Leadership experience, along with in-depth knowledge of academic program offerings within the Faculty of Arts and Social Sciences would be considered assets.

HR Note:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Metis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
Health and Safety Requirements
This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.
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Skills Required