Job Description

We're looking for enthusiastic team players to be part of the buzz at our City recreation and cultural centres! As a Recreation Clerk 1, you'll be up-front-and-center as a representative of the City, greeting guests and making sure that their experience is the best that it can be. Love going that extra mile? Then this job is for you! With so much interaction with the public, you should be friendly, courteous, with a knack for customer service. You should be a great multi-tasker since you'll need to juggle public contact, clerical and typing work (minimum 30 wpm net) as well as answer the telephone. You should also be a team player who can maintain great relationships with the public and with your co-workers. A happy team makes for a great working environment! As a Recreation Clerk 1, some of your responsibilities will include maintaining booking and registration schedules as well as receiving cash and issuing receipts. Performs other related work as required.
To qualify you will need to have completed Grade 12 including or supplemented by commercial and typing courses plus sound related experience; or an equivalent combination of training and experience. You must have front line customer service experience, as well as cash handling and cash register (POS) systems. Knowledge of Word, Excel, and Outlook is needed. It's important that you're a keen and eager learner since members of the public will rely on your knowledge of department facilities, programs, booking and registration procedures. As you'll be asked to compose emails, you should have some understanding of business English, as well as proper grammar and spelling. Please note that a Police Information Check is required for this position.
Pay Rate: $27.30 per hour + 12% in lieu of benefits (2024 Rates)
Location: Various locations
Hours of work: As this is an auxiliary position, hours and shifts are dependent on operational requirements and are scheduled on an as needed basis. We have many shifts available throughout the week, including weekends and statutory holidays. Typical shifts are minimum four hours in length between operating hours of 5:30am - 10:30pm, Monday to Sunday.
Please apply online at www.burnaby.ca/careers. This competition will remain open until filled.
Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview. Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online at www.burnaby.ca/careers. We thank all applicants for their interest; however, only those considered for an interview will be contacted.
We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the x?m??k??y??m (Musqueam), S?wx?wu7mesh (Squamish), s?lilw?ta? (Tsleil-Waututh), and k?ik?????m Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.

Skills Required