Job Description

Job Title:

Records Management Advisor

Department:

Legal, Policy & Records Management

Status:

Full-time; Permanent

Location:

Vancouver, BC





Who We Are



The College of Complementary Health Professionals of BC (CCHPBC, or the College) is located on the traditional, ancestral, and unceded lands of the x?m??k??y??m (Musqueam), S?wx?wu7mesh (Squamish), and s?lilw?ta? (Tsleil-Waututh) Nations. The College regulates over 10,000 health professionals across British Columbia., including chiropractors, massage therapists, naturopathic physicians, and traditional Chinese medicine practitioners and acupuncturists.





Formed on June 28, 2024, through the amalgamation of four provincial health profession regulators, the College was established as part of the Ministry of Health's initiative to modernize the health profession regulatory framework in B.C. Its primary role is to protect public health and safety by licensing and regulating health professionals and the settings in which they practice. This includes ensuring that every health professional within its purview is fully qualified to provide safe and ethical care.





About This Employment Opportunity



At the College of Complementary Health Professionals of BC, we believe that efficient information management is the backbone of any successful organization. We pride ourselves on fostering a dynamic and innovative environment where every team member plays a crucial role in our mission. If you're passionate about the details, proactive and solutions-oriented and eager to make a meaningful impact, we want to hear from you!





Reporting to the Executive Director, Legal, Policy & Records Management, and working closely with all team members, stakeholders, and contractors, the Records Management Advisor will lead the development of a formal records management program - establishing policies, retention schedules, lifecycle management, and governance processes. The Records Management Advisor will also consult on digital and physical information workflows, ensuring compliance, accessibility and overall data stewardship. This role is dynamic, strategic, and essential for aligning records management with organizational transformation.





This is an ideal unique role for a skilled mid-career professional who is a proactive self-starter with hands-on experience building programs, strong stakeholder collaboration skills and both technical and compliance know-how. If this sounds like you, we would love to hear from you!





It is essential for all College staff to contribute to a team approach with a focus on public protection, and delivery of efficient services that align with and allow the College to meet its regulatory, strategic, and operational goals.





Duties and Responsibilities (include but are not limited to)


Lead development and implementation of records management policies, procedures, classification schemes, lifecycle guidelines and strategies, utilizing best practices. Manage physical and electronic records throughout their life cycle in alignment with the developed strategy. Create and maintain record or content classification taxonomies to facilitate information capture, search, and retrieval. Oversee security measures for document processing, reproduction, distribution, storage, and archiving. Propose recommendations to enhance content management system capabilities. Provide advice and training to employees on records creation, classification, retention, retrieval and secure disposal. Develop, document, and maintain best practices for the use of the document management system. Provide consultation to end users regarding issues accessing electronic content. Maintain compliance with relevant legislation (e.g. FIPPA, PIPA). Coordinates with and supports College legal counsel or other designated staff in responding to information requests made under FIPPA. Conduct regular audits to ensure compliance with legal and regulatory requirements. Ensure the security and integrity of master documents through the establishment of appropriate system access protocols and document version control mechanisms. Oversee the integration of records management principles into document management systems, covering aspects like user interfaces, access profiles, and document workflow procedures.




Qualifications and Skills


Degree, post-secondary diploma or professional designation in records management, archives, information studies, information governance, business administration or another relevant field. Specialized courses in records management. A minimum of 5 years' experience in records management, information governance, or a related field. Demonstrated ability to build program from scratch in complex, multi-entity environments. Familiarity with digital and physical records systems, metadata taxonomies, ERMS/EDRMS tools. Sound knowledge of compliance frameworks: PIPA, FOIPPA, etc. Proficient with system implementation, change management, training and stakeholder engagement. Strong understanding of records management software and systems, as well as basic IT skills. Analytical problem-solver with strong project management skills. Ability to write clear policies and procedures related to records and information. Excellent communication skills and interpersonal skills. Competence in analyzing document processes and implementing improvements. Familiarity with privacy legislation. Strategic thinker with project management skills, capable of operating autonomously. Previous experience in small to mid-sized organizations or post?M&A environments is a strong asset. A legal background is an asset.

An individual who meets either the established formal qualifications or the accepted equivalency may be considered equally for this role.





Compensation and Perks



The compensation for this position ranges from $94,284 to $109,463 annually, based on a 37.5-hour work week. The starting salary will be determined by factors such as the candidate's job-related knowledge, skills, experience, the salaries of peers within the same range, market conditions, and other relevant considerations.





CCHPBC offers a competitive compensation package, including health and dental benefits, employee assistance program, Municipal Pension Plan, and paid time-off package. Other perks include flexible hybrid work arrangement (required team days in-office), professional development opportunities, and office closures for the 11 statutory holidays in B.C., as well as Easter Monday and Boxing Day.





Application Process



If you are interested in joining our team,

please submit your resume and cover letter to our careers portal on our website,

www.cchpbc.ca/about/#careers

by September 29, 2025

. This position will remain open until filled, but priority will be given to applications received by the deadline. References, education and credential verifications, and a criminal record check may be required for final candidates. Internal applicants will need to submit an application with the HR team by September 11, 2025.





Preference will be given to candidates residing in the Lower Mainland for this position. Please note that this position is only open to candidates authorized to work in Canada, and relocation assistance will not be provided.





The College provides accommodations for applicants with disabilities throughout the selection process. If you require accommodation, please inform us when contacted for an interview or assessment. All accommodation information will be kept confidential.





We appreciate all applications; however, only those selected for an interview will be contacted.