Job Description

Receptionist/Coordinator - ARKEN Group (Downtown Edmonton)

Are you passionate about beauty, organization, and delivering exceptional client experiences? ARKEN Group--the team behind Kumi Nails, Ivory Noir Salon, and BeMi Beauty Box--is looking for a friendly, detail-oriented Receptionist/Coordinator to join our growing family of beauty brands in downtown Edmonton!

About Us:

ARKEN Group operates three premier beauty destinations:

Ivory Noir Salon:

A boutique hair salon known for expert colour, cuts, and a modern, welcoming atmosphere.

Kumi Nails:

A go-to spot for beautiful, professional nail services.

BeMi Beauty Box:

Our brand specializing in curating and distributing professional nail polishes and supplies to beauty professionals and enthusiasts.

What You'll Do:

Greet every client with warmth and professionalism, ensuring a seamless and inviting experience at all ARKEN Group locations. Manage appointment bookings via phone, email, and salon software. Coordinate daily schedules for stylists and technicians, optimizing efficiency and flow. Handle client inquiries, confirmations, and follow-ups with grace and accuracy. Support retail sales and inventory tracking. Assist with social media content and promotions as needed. Maintain a tidy, welcoming environment across all locations. Help with various administrative and organizational tasks.

What We're Looking For:

Previous experience in a customer service or administrative role (salon/spa environment is a bonus!). Experience with

Insight Salon Software

and/or

QuickBooks

is a strong asset. Exceptional communication and multitasking skills. Friendly, polished, and professional demeanor. Tech-savvy and comfortable with booking and POS systems (Square experience is an asset). Strong attention to detail and organizational skills. Team player who thrives in a fast-paced, people-focused setting. Available to work our core hours: Tuesday-Saturday, with some evenings required.

Perks:

Competitive hourly wage and staff discounts on products/services across all ARKEN Group brands. Opportunities for growth and professional development. Work in beautiful, supportive environments with passionate teams.
Job Types: Full-time, Permanent

Pay: $15.79-$20.64 per hour

Expected hours: 38.5 - 40 per week

Ability to commute/relocate:

Edmonton, AB T5J 3P3: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

Front desk: 2 years (preferred)
Language:

English (required)
Work Location: In person