Job Description

Mario's Gelati manufacturing facility has an opening for a full time, multi-talented Receptionist / Order Desk Clerk. In this position you will provide support with various administrative duties. You will be the first point of contact for all of our customers both in person and on the phone and must have a friendly, helpful demeanor when performing duties at our busy front desk.

Start date: As soon as possible.

Duties include but are not limited to the following:

- Greet customers and direct them to the proper contact or service area

- Answer, screen and forward telephone calls using a multi-line switchboard

- Provide product knowledge and information

-Take customers orders and input the information with accuracy into our invoicing system.

- Prepare and send invoices

- Liaise with our shipping department

- Perform clerical duties such as filing, photocopying and distributing mail

- Respond accordingly to company-wide emails

The ideal candidate should be:

- Personable and have excellent communication skills and telephone manners

- Computer Skills (Intermediate knowledge of Word & Excel, QuickBooks - invoicing knowledge)

- Excellent command of the English language (written and verbal)

- Organized, detail oriented & accurate

- Able to multi-task & continually prioritize as new task come in

- Work well in a team environment & has a strong work ethic

Working hours are Monday -Friday 8:30am - 5:00 pm. Benefits after 6 months.
Job Types: Full-time, Permanent

Pay: $19.00-$24.00 per hour

Benefits:

Dental care Extended health care
Experience:

Data entry: 1 year (preferred)
Work Location: In person