Job Description

Brantford Retirement Manor is a welcoming senior living community dedicated to providing exceptional care, comfort, and service to our residents. We take pride in creating a warm and supportive environment where residents feel at home.

We are currently seeking a friendly, organized, and professional

Receptionist / Office Administrator

to join our team. This individual will play a key role in the smooth daily operations of the front desk and overall administration of the home.

Responsibilities:

Front Desk & Reception Duties:

Greet residents, families, visitors, and staff in a warm and professional manner. Answer and direct phone calls, take messages, and handle inquiries promptly. Monitor entry and exit of visitors and maintain sign-in logs for safety and security. Manage incoming and outgoing mail and courier deliveries. Maintain a tidy and welcoming front desk and lobby area.

Administrative Support:

Assist the General Manager and management team with daily administrative tasks. Maintain resident files, records, and documentation as required. Prepare and distribute internal communications, memos, and notices. Order and maintain office and front desk supplies. Support scheduling, data entry, and filing duties as needed. Ensure the front-of-house areas (lobby, reception, and common spaces) are presentable at all times. Assist with organizing resident or community events as required.

Qualifications:

Previous experience in reception, office administration, or hospitality preferred. Strong communication and interpersonal skills. Excellent organizational skills and attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Ability to handle multiple tasks and prioritize in a busy environment. Professional demeanor with a friendly and compassionate attitude toward seniors.

What We Offer:

A supportive and welcoming work environment. Opportunity to make a meaningful impact in residents' daily lives. Competitive wages and benefits.
Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

Discounted or free food * On-site parking