Job Description

Join Our Team at Nexus Massage & Rehab!

Located in the vibrant Yonge & Eglinton area, Nexus Massage & Rehab is more than just a clinic--it's a place where patient care and teamwork come together in a supportive, professional environment. With over 1,000 five-star reviews, we're proud to be recognized for excellence in both patient experience and workplace culture.

We are seeking a

Receptionist

who is reliable, accountable, and committed to delivering an exceptional first impression. As the first point of contact for our patients, you will play a key role in creating a welcoming, organized, and positive experience.

This role is ideal for someone who:

Thrives in a fast-paced, busy environment. Stays calm under pressure and can think on their feet. Approaches challenges with a problem-solving mindset and doesn't shy away when things get tough. Enjoys working collaboratively as part of a team. Brings professionalism, warmth, and strong communication skills to every interaction.
At Nexus, you'll be part of a dedicated team that values resilience, initiative, and the ability to push through challenges to deliver great results--for both patients and colleagues.

Why Join Our Team?

?

Health Insurance for Full-Time Employees

?

Collaborative Environment:

Be part of a dynamic and passionate team of healthcare professionals.
?

Impactful Work:

Make a meaningful difference in the well-being of our patients and community.
?

Core Values:

Join a clinic that values compassion, growth, accountability, and exceptional care.
?

Supportive Atmosphere:

Work in a nurturing environment that fosters both personal and professional success.

What We're Looking For:

We're seeking someone with these qualities:

Warm and Bubbly Personality:

You naturally radiate positivity and make patients feel at ease.

Reliable and Accountable:

You can be counted on to follow through and meet responsibilities.

Excellent Communication Skills:

Strong verbal and written abilities to connect effectively with patients and colleagues.

Critical Thinking and Problem-Solving Abilities:

You handle challenges with professionalism and resourcefulness.

Thrives Under Pressure:

You excel in a fast-paced environment, managing multiple tasks with ease.

Strong Team Player:

You collaborate well and contribute to a supportive team culture.

Professional Demeanour:

You consistently uphold a high standard of professionalism. Familiarity with computer systems, spreadsheets, and word processing (experience with insurance billing is a plus).

Schedule and Hours:

Starting ASAP

Weekend availability is a MUST

Availability for

mornings starting at 7:45 AM

and

evenings ending at 9:00 PM

.
Your exact schedule will vary and will reflect the clinic's needs to ensure exceptional patient care.

As Our Receptionist, You'll:

Greet patients, answer calls, and provide outstanding customer service with a smile. Manage emails, messages, and patient concerns with care and professionalism. Schedule appointments, check patients in and out, and handle invoices and receipts. Submit insurance claims efficiently (experience with

Telus Health, Provider Connect, Blue Cross, Sunlife

, etc., is a plus). Upselling and booking additional services Handle laundry duties, including receiving, washing, drying, folding, and stocking linens. Maintain clinic cleanliness, including deep cleaning tasks and stocking supplies. Care for the clinic's plants, ensuring a welcoming environment. Troubleshoot and report any clinic concerns promptly.

Previous experience as a Patient Coordinator

is an asset.

Ready to Join Us?

We're excited to welcome you into our exceptional team. Check out our dedicated staff here: [https://nexushealthclinic.com/team].

Let's make a positive impact together--

apply today

and be a part of the Nexus Massage & Rehab Team!

Job Types: Part-time, Permanent

Pay: $17.60-$19.50 per hour

Application question(s):

Are you flexible with your schedule? Mornings at 7:45am, Evenings till 9pm, Weekend availability? Why are you interested in working in this position with Nexus? What makes you a good candidate for our team?
Experience:

Customer: 1 year (required) administration: 1 year (preferred) Insurance Billing: 1 year (preferred)
Work Location: In person