Job Description

Downey Ford Sussex, NB is currently seeking a highly energetic, professional Receptionist to join our team!

Summary

The Automotive Receptionist reports to the General Manager. They are primarily responsible to provide customer service, answer the phone, respond to emails, greet potential customers and handle other administrative and clerical duties. To succeed in this position, the candidate must be customer focused, highly organized, and able to handle multiple tasks in a fast-paced environment with frequent interruptions.

We Offer

Competitive salary Group benefit after three (3) months of employment. Employer matched pension plan after six (6) months of employment Employee discounts on parts, service, and vehicle purchase High performance culture Focused on customer experience.

Job Duties

The MAJOR TASKS are listed below, but the incumbent may be assigned to other duties.

Welcome and greet all visitors in a polite and courteous manner, determine nature of visit, and direct visitors accordingly. Operate main switchboard, determine purpose of calls and inquiries, and connect phone calls to appropriate persons or department. Support the sales team and other dealership departments as directed by management. Respond to emails in a timely manner. Distribute mail and coordinates all courier pickups. Perform various clerical and administrative duties. Acquire basic knowledge about the dealership, to be able to respond to inquiries for general information. Maintain the reception area in a tidy and presentable manner. Assist with event planning and meeting preparation when needed. Assist with payroll preparation. Assist with vehicle registrations.

Requirements

High school diploma or equivalent. Office Administration diploma would be an asset, but not required. Previous experience working in a dealership or similar setting is a definite asset. Proficient in Microsoft Office (Outlook, Word & Excel) is a must. Must be flexible with working dealership hours for coverage. This includes Saturday's and evening until 6pm, unless requested otherwise. Ability to work with minimal supervision and self motivated. Ability to handle a high-volume multi-line phone/paging system and frequent interruptions. Exceptional communication skills. Excellent time management skills. Desire to provide excellent customer service. A great attitude! A Team player. With a strong work ethic and attendance record. Valid NB Drivers License and Criminal Background check will be required

Work Conditions

Manual dexterity required to use desktop computer and peripherals. Fast paced office setting Dealing with the public at large Varying work hours including evenings and Saturdays. Able to sit for long periods of time. Repetitive work

Do you have what it takes?

Interested candidates are encouraged to submit an updated resume or stop by in person at 1575 Riverview Dr East , Sussex NB with your resume.


We thank all applicants for their interest in advance, but only those being considered for the position will be contacted.