Job Description

Job Title: Receptionist / Administrative Assistant

Location:

Academy Massage Therapy

Position Type:

Part-time

About the Role

We are seeking an exceptionally

reliable

,

proactive

, and

people-focused

individual to join our team as a Receptionist. This role is essential to the smooth operation of our clinic, and we are looking for someone who can handle a fast-paced environment with professionalism, confidence, and strong problem-solving skills.

What We're Looking For

The ideal candidate will demonstrate the following qualities:

Extremely

reliable

with a strong sense of responsibility and follow-through Able to

multi-task

effectively while staying organized and calm Communicates respectfully and positively with clients and team members Creates a warm, welcoming environment for all clients Strong communication and active listening skills Confident in problem solving and able to handle routine issues, recognizing when to seek guidance Maintains a high level of privacy and confidentiality with client and staff information Willing to learn and adapt to changes in procedures, technology, or industry needs Enjoys working with people and contributing to a collaborative team environment

Key Responsibilities (include but are not limited to):

Greeting clients warmly and professionally Answering phones and responding to emails promptly Booking, modifying, and managing appointments Billing insurance and processing payments Providing administrative support to the team Other duties as assigned or required

Qualifications & Skills

Strong computer skills are required Ability to learn new software (we use Juvonno and JaneApp) Experience with insurance billing and payment processing is an asset Prior reception or administrative experience is an advantage Excellent multitasking, organizational, and time-management skills
If you are dependable, solution-oriented, and thrive in a team-centered environment, we would love to hear from you.

Job Types: Part-time, Permanent

Pay: From $16.00 per hour

Expected hours: 10 - 35 per week

Benefits:

Dental care Extended health care Flexible schedule Paid time off Store discount
Work Location: In person