Job Description

Responsibilities:

Welcoming guests into the Japanese zen experience with friendly and professional customer service. Assess their needs and answer their inquiries or guide them to the treatment room Orientation to the clients about how to enjoy the treatment (10 min) Maintain the tidiness and organization of the reception area, Cleaning the beds in the heating room, change room, washroom and customer waiting area. Administrative Duties; Take appointments, Answer the phone calls, e-mail to clients, communicate with the therapists and clients, clean the facility, take payments, input the client's list Perform other admin duties as requested by management.

Qualifications:

Being the face of our spa to the customer, the receptionist must have a natural ability to engage positively with people in person and on the telephone, always leaving a welcoming and professional first impression of the spa Demonstrated commitment to exceptional customer service Reception and/or Customer Service experience is preferred

We Offer:

Tools for success include: ongoing training and management support Employee discounts on products and services
Job Types: Full-time, Part-time

Pay: $15.80-$19.00 per hour

Expected hours: 12 - 30 per week

Additional pay:

Tips
Benefits:

On-site parking Store discount
Flexible language requirement:

French not required
Schedule:

Day shift Holidays Monday to Friday Night shift Weekends as needed
Education:

Secondary School (preferred)
Work Location: In person