Join us in our journey of kindness - our Kind era - where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.
Receptionist reports to the Executive Director and is expected to provide courteous and efficient telephone, reception, and clerical support to all clients and assists with clerical duties in the Home.
Responsibilities:
Assists in the production and distribution of the Home's communiques under the direction of the Administrative/Nursing Assistant/delegate.
Orders supplies/stationary for all departments.
May assist with the resident trust accounts.
Presents a positive approach, not controlling language and actions towards people
Assists with the mailing of resident billing.
Responsible for the completed invoice package for the office purchases.
Assists with orientation, recruitment, retention.
Assists with setting the vision, goals and objectives for the department in collaboration with the team members and in line with the overall Home's vision and strategic directions
Motivates team members and establishes incentive programs that recognize excellent performance.
Required to understand the nature and meaning of quality indicators used by the Home.
Any and all other tasks as assigned
Qualifications:
The qualifications needed to join our family are as follows:
High School graduate or G.E.D.
Continuing educational courses in areas related to position summary an asset.
Working knowledge of computers.
Demonstrates expedient data entry skills.
Sense of responsibility, integrity, and confidentiality.
A minimum of one (1) year prior experience in a similar job capacity.
Ability to handle multiple incoming telephone lines and multiple tasks.
Ability to use innovative methods to reduce costs.
Ability to operate general office equipment (calculator, photocopier, postage meter, fax machine, etc.)
Well-developed interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, public, employees, and volunteers.
Ability to work from the heart and make others smile.
Ability to demonstrate care in use of supplies and equipment, and the ability to maintain a neat work area.
Good organizational skills.
Ability to work independently.
Must be level headed and calm in emergencies.
Second language is an asset.
Clear vulnerable sector screening (w/ in last 6 months), recent TB test results (w/ in last 6 months) or Chest X-Ray (w/ in last 1 yr), and two supervisory references required.
What do we offer you?
Competitive wages
Employee perks
Support for personal and professional growth
Employee benefits (only included if specific to the role)
Employee and Family Assistance Program (only included if specific to the role)
Matching RRSP contribution (only included if specific to the role)
Medication training provided (only included if specific to the role)
We appreciate all applicants' interest, only those selected for further consideration will be contacted.
We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to address them.
Education
PreferredHigh School or better
Skills
PreferredBudget Planning Skills
Level Headed and Calm in Emergencies
Computer Skills
Data Entry Skills
Ability to Work in a Fast Paced Environment
1 year of Healthcare Experience
Ability to Work From the Heart
Ability to Work Independently
Integrity and Confidentiality
Interpersonal Skills
Maintain neat work area
Managing Office Supplies
Organizational Skills
Telephone skills
* Second Language
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