Job Description

:
On behalf of our clients, we are looking for an experienced Receptionist to join their team on a contract basis in Toronto, Ontario. The ideal candidate will bring strong administrative skills and a customer-focused approach to service. This role requires multitasking and organizational abilities to support daily operations effectively.
Responsibilities:

• Manage incoming calls using a multi-line phone system, ensuring prompt and attentive responses.

• Greet clients and visitors warmly while maintaining a welcoming environment.

• Handle email correspondence efficiently, addressing inquiries and forwarding messages as needed.

• Perform accurate data entry tasks to maintain organized and up-to-date records.

• Schedule appointments and coordinate calendars to optimize office workflows.

• Organize and maintain files, ensuring easy accessibility and proper documentation.

• Assist with general administrative tasks, including preparing documents and reports.

• Utilize Microsoft Word, Excel, and Outlook for various office functions.

• Provide exceptional customer service by addressing concerns and resolving issues promptly.

• Collaborate with team members to ensure smooth day-to-day operations.

• Minimum of 2 years of experience in a receptionist or administrative role.
• Proficiency in using a multi-line phone system.
• Strong customer service skills with a friendly and detail-oriented demeanor.
• Solid experience with Microsoft Word, Excel, and Outlook.
• Excellent data entry skills with a high level of accuracy.
• Effective communication skills, both written and verbal.
• Ability to organize files and manage schedules efficiently.
• Strong interpersonal skills to build positive relationships with clients and colleagues.