Job Description

:

Receptionist

Position Overview

Reporting to the Office Manager, the Receptionist's primary duties are to ensure there is always presence at the front desk to warmly greet all business' visitors and provide the highest quality of customer service. When guests arrive be courteous, answer basic questions regarding the business, as well as provide customers with a brief explanation of the products and services

WINMAR

offers. In addition to in-person greetings, a front desk receptionist is responsible for answering all incoming calls and the duties listed below.

Job Duties

? Answer and direct calls, screen calls as requested, route calls to proper recipient, take and relay messages as needed

? Acquire knowledge of staff movements in and out of the organization

? Provide customer service regarding all queries from the public and customers

?Data entry; provide general administrative and clerical support

? Responsible for filing

? Housekeeping tasks: ensure reception area, bathrooms and kitchen/coffee areas are always kept tidy

? Monitor and maintain all office equipment, such as fax machines, telephones, and photocopiers

? Prepare correspondence and documents as requested

? Performs all other administrative and operational duties as directed

? Provide excellent customer service

? Ensure attention to detail and keen sense of safeguarding other people's property and information

? Will always practice good housekeeping to ensure a safe and non-cluttered worksite

? Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment

? Comply with all

WINMAR

policies and procedures, as well as legislative requirements

? Attend all

WINMAR

sponsored training courses

Qualifications

? Post-secondary office administration courses / certification preferred

? 1+ years general office experience in related field

? Comprehensive understanding of customer service, principles, and practices

? Quick learner, detail oriented and self-motivated

? Demonstrates the importance in personal professional presentation

? Experience using office equipment (telephone, copiers, scanners, fax, printers, etc.)

? Keen eye for detail

? Ability to work within a team or independently as needed

? Strong written and verbal communication skills

? Proven ability to multi-task in a fast-paced environment

? Intermediate computer and/or tablet/iPad experience with Microsoft Office programs such as Excel, Word and Google Suite

? Criminal Record Check

. Drivers abstract

Email a resume to stratford@stratford.winmar.ca or

drop it off in person to WINMAR Stratford, 601 Wright Blvd., Stratford, Ontario

Attention Donna

Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Benefits:

Dental care Extended health care Paid time off
Experience:

Front desk: 1 year (preferred) Administrative : 1 year (preferred)
Language:

English (preferred)
Work Location: In person