Job Description

1-year maternity leave coverage

Are you passionate about beauty and medical aesthetics? Do you enjoy taking care of clients by offering personalized solutions that meet their needs and expectations?

Dermapure is the leading name in non-invasive medical aesthetics, combining expertise with cutting-edge technology. With 68 clinics across Canada, our philosophy is based on offering high-end, innovative, and non-surgical treatments designed to rejuvenate the skin while ensuring visible, natural, and long-lasting results.

Responsibilities -

Greet customers when they arrive at the clinic and provide outstanding customer service; Create a file for each new customer and update existing customer files; Answer phone calls and reply to customer e-mails with a keen understanding of aeshetic procedures; Book customer appointments and manage the appointment calendar; Prepare customer files for next-day appointments; Implement the clinic's opening and closing procedures; Manage correspondence and postal mail; Establish the day's treatments in collaboration with the consultant; Manage the clinic's info e-mail inbox; Ensure that the reception area, boutique area and waiting area are properly maintained and stocked; Order office supplies and beverages; Close batches, balance daily reports and transfer receivables to accounting; Ensure availability of cash in the register and notify the person in charge; Prepare customer invoices and verify invoices daily.

#IND2

Qualifications -

Minimum 2 years of experience in a medical aesthetics or medical spa environment. A high value on customer care and understanding of luxury expectations. High comfort level and proven record of accomplishment in retail sales. Proficiency in phone answering and appointment booking; able to cope well in a high-energy environment. Experience with medical software; OHIP billing an asset. Minimum high school diploma; college diploma or higher would be an asset. Detail-oriented, with strong multitasking skills and a quick learner. Strong technical skills for computer and scheduling use.

Our core values -

We

care

about our employees. We

innovate

to succeed. We

dare

to be different. We

empower

each other to rise.


Only selected candidates will be contacted for an interview. Dermapure is proud to offer equal opportunities to all candidates.