Job Description

We are looking for a skilled and detail-oriented Receptionist to join our team in St. Catharines, Ontario. As the first point of contact for our corporate office, you will play a vital role in providing exceptional service and ensuring a welcoming environment for guests and callers. This is a long-term contract position ideal for someone who thrives in a dynamic, fast-paced setting.
Responsibilities:

• Greet and assist visitors, ensuring a warm and welcoming atmosphere while managing visitor registration and issuing security access passes.
• Answer and manage incoming calls on a multi-line phone system, providing guidance and support to callers during extended switchboard hours.
• Handle member concerns by collecting details and forwarding them to the appropriate management team.
• Provide administrative support to operations, including organizing files, scheduling appointments, and managing correspondence.
• Maintain security protocols by monitoring electronic logbooks, issuing badges, and managing security access cards.
• Process invoices by reviewing, coding, and submitting vendor invoices for manager approval.
• Support the development and improvement of office processes to enhance efficiency.
• Ensure accuracy and attention to detail in all tasks, including data entry and document management.
• Collaborate effectively with team members and external contacts to meet organizational objectives.
• Utilize tools such as Microsoft Excel, Word, and Outlook to complete daily tasks and maintain records.
• Minimum of two years of experience in a receptionist or administrative role.
• Proficiency in managing multi-line phone systems and providing excellent customer service.
• Strong organizational skills with the ability to prioritize and handle multiple tasks effectively.
• Experience with data entry and invoice processing, including familiarity with NetSuite or similar systems.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Excellent interpersonal and communication skills to interact with internal and external stakeholders.
• Ability to work independently and maintain a high level of accuracy and attention to detail.
• Proven ability to streamline and improve processes for operational efficiency.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.
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Robert Half
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting,...