Job Description

Work Term: Permanent Work Language: English Hours: 37.5 hours per week Education: Secondary (high) school graduation certificate Experience: 7 months to less than 1 year or equivalent experience

Work setting

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Public sector

Tasks

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Greet people and direct them to contacts or service areas Provide basic information to clients and the public Obtain and process information required to provide customer service Operate switchboard or telephone system Order office supplies Record and relay information Schedule and confirm appointments Maintain work records and logs Receive and issue payments Perform clerical duties, such as filing and sorting and distributing mail Answer telephone and relay telephone calls and messages Arrange teleconferences Perform data entry Provide customer service Perform basic bookkeeping tasks

Computer and technology knowledge

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Word processing software MS Office Electronic mail Spreadsheet MS Excel MS Outlook MS Word MS Windows

Security and safety

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Basic security clearance

Transportation/travel information

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Own transportation

Work conditions and physical capabilities

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Ability to work independently Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Combination of sitting, standing, walking

Personal suitability

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Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask Time management Maturity

Screening questions

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Are you authorized to work in Canada? Are you available to start on the date listed in the job posting? Are you currently a student? Do you have experience working in this field? Do you live near the job location? What is the highest level of study you have completed? What is your current field of study? * What is your current level of study?