Job Description

Work Term: Permanent Work Language: English Hours: 21 to 39 hours per week Education: College/CEGEP Experience: Will train or equivalent experience

Work setting

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Health care institution, facility or clinic Retail/wholesale establishment/distribution centre

Tasks

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Greet people and direct them to contacts or service areas Provide basic information to clients and the public Obtain and process information required to provide customer service Operate switchboard or telephone system Record and relay information Schedule and confirm appointments Send invoices Maintain work records and logs Receive and issue payments Perform clerical duties, such as filing and sorting and distributing mail Answer telephone and relay telephone calls and messages Calculate billing charges Monitor mobile radio or telephone Relay service to persons with disabilities

Computer and technology knowledge

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Electronic medical records Electronic mail MS Excel MS Word MS Windows

Security and safety

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Bondable Basic security clearance Criminal record check

Transportation/travel information

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Own transportation

Work conditions and physical capabilities

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Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Sitting

Personal suitability

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Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask Time management

Screening questions

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Are you currently a student? Do you have experience working in this field? Do you live near the job location? What is the highest level of study you have completed?

Health benefits

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* Vision care benefits