Job Description

We are looking to hire a Front Desk Receptionist. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. The right candidate will attend to visitors and answer with inquiries on the phone and face to face. Supply info regarding the company to the general public, clients, and customers.

Responsibilities

• Welcome guests and perform all check-in and check-out tasks.
• Answer a high volume of inbound phone calls, schedule appointments, and transfer calls to various departments.
• Maintain an organized front reception area and common office areas by distributing packages, mail, and maintaining break room and restroom supplies.
• Provide quick, personalized, and efficient service to all guests from arrival till departure.
• Provide happy customer service/front desk experience.
• Maintain conference room calendars and reviews daily to be aware of meetings and expected visitors.
• Draft, review, and proofread and/or edits office documents and various forms of correspondence.
• Perform other clerical receptionist duties such as photocopying, filing, transcribing, and faxing.
• Handles outgoing mails; sorts and distributes incoming mails.
• Keep a high level of confidentiality in all interactions.
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.
• Schedule meetings and travel for executives, as well as appointments for customers.
• Other duties may be assigned.

• Serves visitors by greeting, welcoming, and directing them appropriately.
• Notifies company personnel of visitor arrival.
• Maintains security and telecommunications system.
• Informs visitors by answering or referring inquiries.
• Directs visitors by maintaining employee and department directories.

Requirements

• Previous Front Office experience is an asset.
• Fluent in English (spoken and written) and/or additional language will be considered a plus.
• Proficient in the multi-line telephone system is a plus.
• Proficient with Microsoft Office Suite.
• Excellent written and verbal communication skills
• Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
• Must be able to perform job duties with attention to detail, speed, and accuracy.

Bonus Points:

Dental Insurance

Disability Insurance

Health Insurance

Flexible Spending Account

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