Job Description

RE/MAX Millennium Real Estate services affiliated with The Lendinghub in the Greater Toronto Area, utilizing the best tools and technology to serve the needs of the REALTORS\xc2\xae of today. We are the fastest-growing RE/MAX office in Canada and Worldwide. We were awarded the Highest Net Gain in Sales Associates Canada-wide in 2020 and Highest Net Gain in Sales Associates Canada-wide & Worldwide in 2021

Our work environment includes:

• Modern office setting;
• Food provided;
• Growth opportunities;
• Casual work attire;
• On-the-job training;
• Flexible working hours;
• Lively atmosphere;
• Company perks;
• Relaxed atmosphere.

We are looking for professional, self-motivated, and client-driven permanent full-time/part-time Real Estate Receptionist to join our rapidly expanding office in Woodbridge and Brampton locations. The ideal candidate will be a self-starter, who can problem solve and multi-task while under pressure.

SUMMARY

The receptionist is the first point of contact for agents and customers. They provide a warm welcome and seamless service and assist with all requests through incoming phone calls and emails. They are approachable and friendly individuals who offer expertise with enthusiasm and a user-centric orientation.

DUTIES AND RESPONSIBILITIES:

• Answer and direct incoming phone calls appropriately, provide point-of-need assistance to agents, ensuring customers\xe2\x80\x99 needs are met efficiently and positively;
• Accurately perform appointment booking, confirming, time changing, canceling, etc;
• Draft documents based on the agent\xe2\x80\x99s request, including listing agreements, offers, etc;
• Broker load listing into software, modify the information accordingly;
• Problem-solve and deal appropriately with issues that arise in the performance of duties.

SKILLS/QUALIFICATIONS:

• Exceptional customer service skills demonstrated the ability to perform detailed work;
• Knowledge of Microsoft Word, Excel and PowerPoint, Google Suite;
• Experience with real estate is an asset;
• Strong verbal and written communication skills;
• Ability to deal effectively and tactfully with client complaints;
• Available to work flexible hours (evenings and weekends);
• Prior experience with real estate is an asset;
• Prior experience with the front desk is needed.

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