We are looking for an amazing Receptionist to join our team in Oak Ridges on
Saturdays from 9am-2:30pm
, as well as someone who would like to help out with additional coverage of other hours when needed. This is a great opportunity for a university or high school student looking for some part-time hours and may be interested in Kinesiology/Physiotherapy.
We are a physiotherapist-owned clinic that has been serving the Oak Ridges/Richmond Hill community for over 20 years. We strive to provide evidenced-based, exceptional, patient-centered care to patients of all ages and conditions. We are looking for an organized, reliable, and energetic person to ensure a quality patient experience and manage clinic reception, the clinic space, and supplies.
Responsibilities:
Patient experience- welcoming, assisting, and interacting with patients in a professional manner
Appointments & Bookings- Facilitating patient use and direct use of the proprietary "Jane" system for appointment bookings, billings and collections, including direct billing.
Direct Billing - collection of payments for professional services rendered at each treatment interaction.
Third Party billing- Monitoring and follow up with third party insurers to ensure the accurate and timely deposit of third-party payors, including the timely updating of the Jane software.
Phone performance- ensuring a high answer rate, booking new and existing patients, collecting voicemail in a timely manner
Clinic Organization & Cleanliness- ensuring the clinic is safe, tidy and clean at all times (cleaning floors, laundry, bathrooms, clinic and reception space) including collecting garbage & recycling daily/weekly
Ideal Candidate:
You are passionate about what you do and have a strong work ethic
You have strong interpersonal skills and a positive attitude
You are organized and have a strong ability to multi-task
You have excellent written and verbal communication skills
You have experience working in a medical environment (preferred, but no mandatory)
If this is you, please email your resume to Alana at alanasmith485@gmail.com.