Job Description

The Mission of the Foundation is to create resident focused communities that are respectful, caring and compassionate, where residents are encouraged to live each day with purpose and belonging.

Our Values:

Resident Centered Care -

we care for the whole person with kindness, respect and dignity, while ensuring residents and their families have a voice in all aspects of their care and service.

Continuous Improvement -

we strive to continually improve our care and services.

Welcoming Environments -

everyone who lives, visits and works in our community contributes to its warmth and friendliness.

Diligent Stewardship -

we commit to responsibly using all resources entrusted to us, to maximize our residents' quality of life.

POSITION SUMMARY:

Reporting to the Site Lead, this position performs reception and staff duties in the Care Centre.

In accordance with Edmonton Chinatown Care Centre mission, vision and values, this position is required to perform the day to day reception functions in the administration office. Responsible to handle general inquires pertaining to Trust Accounts, room rates, etc made by families. Answers telephone and receives visitors, screens calls, responds to routine inquiries or direct to appropriate personnel, relays messages and arranges appointments. Types and photocopies required documentation by administration. Accuracy and efficiency in work is expected. Excellent customer service and public relationship skills are required.

QUALIFICATIONS

Education:

High school diploma supplemented with post secondary course in hospitality or receptionist functions or clerical management.

Experience:

Must have a minimum of 2 years of experience in a receptionist or clerical capacity. Ability to manage main switchboard and relay phone calls appropriately. Experience in a health care setting is an asset.

Skills Required:

Knowledge and application of computer programs i.e. word, excel, etc is essential. Accuracy in work is expected. Must demonstrate ability to deal with difficult and stressful situations. Excellent public relationship skill is required.

Ability to communicate in Cantonese and/or Mandarin will be considered an asset.

All employees are required to submit a criminal record check upon job offer, which includes a vulnerable sector check.

Hours of work: Monday - Friday 0800-1615H

Starting Salary will commensurate based on Education and Experience.

We thank all applicants for their interest, however, only candidates selected for an interview will be contacted.

Job Types: Full-time, Fixed term contract
Contract length: 3 months

Pay: $19.92-$22.74 per hour

Education:

Secondary School (preferred)
Experience:

Administrative: 2 years (preferred)
Language:

Mandarin or Cantonese (preferred)
Work Location: In person