Job Description

Do you enjoying working in a fast paced environment? Do you love animals? The Dawson Creek Veterinary Clinic is expanding its team and looking to add a full time mixed animal receptionist to our team. The successful candidate will have an agricultural/farm background, great communication skills, excellent customer service, a professional and relaxed demeanor and a strong ability to multi-task. The receptionist will be responsible for general receptionist duties in the large animal and small animal clinic. As a receptionist, you are the first point of contact for our clients and play a vital role in ensuring their experience at our clinic is positive and seamless. From greeting clients with a warm smile, to assisting with scheduling appointments and providing support to our veterinary team, you will be an integral part of our clinic operations.

Duties and Responsibilities:

oPerform opening and closing duties to ensure the smooth operation of the clinic.

oCommunicate effectively with clients via face-to-face interactions, phone calls, and emails.

oAccurately perform data entry and maintain meticulous record-keeping.

oSchedule medical appointments and ensure the appointment calendar stays organized.

oMaintain cleanliness and organization in front entrance and exam rooms.

oStock pet food and retail shelves to ensure inventory availability.

oEnsure client and pet are comfortable throughout their visit to the clinic.

Requirements:

oStrong attention to detail and excellent organizational skills.

oPrevious experience in a customer service, reception, or administrative role preferred.

oPrevious experience in a veterinary clinic or graduate from a veterinary office assistant program is highly desirable.

oExcellent written and verbal communication skills.

oPositive, friendly, and caring attitude towards clients and their pets.

oDemonstrated critical thinking skills and ability to remain calm under pressure.

oAbility to follow direction and protocol with precision.

oTeam player with a willingness to collaborate and support colleagues.

oAbility to work with efficiency and accuracy in a fast-paced environment.

oMust be able to lift up to 50lbs.

Availability:

oAvailable for shifts Monday - Friday.

oAvailable for shifts between 7:30am - 7:30pm.

oFull-time position.

Benefits:

oCompetitive wages.

oComprehensive benefits package.

oContinuing education (CE) allowance.

oDiscounts on veterinary care and inventory products.

oRRSP matching

If you are passionate about providing exceptional customer service and making a difference in the lives of animals, we want to hear from you! Please send your resume to info@dcvet.ca

Job Types: Full-time, Permanent

Pay: $19.00-$24.00 per hour

Benefits:

Dental care Extended health care Flexible schedule On-site childcare On-site parking RRSP match Store discount Vision care
Work Location: In person