Job Description

Job Summary

We are seeking a detail-oriented and professional Client Services Coordinator to join our team. This role is essential in providing exceptional customer support, managing administrative tasks, and ensuring smooth communication between clients and the organization. The ideal candidate will possess strong organizational skills, excellent communication abilities, and proficiency with various office software. Experience in medical or dental office settings is a plus, but not required. This position offers an opportunity to work in a dynamic environment where attention to detail and multitasking are valued.

Duties

ey Responsibilities

Welcome and check in clients with warmth, professionalism, and proper business etiquette Manage appointments, cancellations, and confirmations using

Jane software (JaneApp)

Handle incoming communications (phone, email, DMs) with clarity, discretion, and polish Guide clients through check-out and product purchases using our POS system Maintain the cleanliness and presentation of the front desk and reception area Communicate with aestheticians and team members to ensure a smooth workflow Track and restock front-of-house inventory and product displays Assist in administrative tasks, promotions, and boutique marketing initiatives Uphold client confidentiality and privacy standards at all times

Skills

Previous experience in reception or front desk roles (beauty, spa, or med spa preferred)

Proficiency with Jane software (JaneApp)

or similar scheduling platforms Strong understanding of

professional business etiquette

in client interactions Polished communication and writing skills Highly organized, detail-focused, and adaptable to a fast-paced environment Tech-savvy; comfortable using booking tools, social media, and POS systems A warm, polished, and professional appearance Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications. Strong computer skills with experience in data entry, filing, and document proofreading. Excellent organizational skills with the ability to multitask effectively in a fast-paced environment. Exceptional customer service skills combined with professional phone etiquette for handling multi-line phone systems. Ability to manage administrative tasks efficiently while maintaining attention to detail. Strong typing skills with a focus on accuracy and speed. This role is vital in ensuring our organization delivers outstanding service while maintaining efficient office operations. We value proactive individuals who are committed to professionalism and excellence in client support.
Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 30 per week

Benefits:

Company events Dental care Extended health care Paid time off Store discount Vision care Wellness program
Ability to commute/relocate:

Toronto, ON M4P 2J3: reliably commute or plan to relocate before starting work (required)
Application question(s):

knowledge of Jane software? Hands on expirience of using, word, excel, social media posting?
Experience:

Medical Spa: 2 years (required)
Work Location: In person