Job Description

Overview

We are seeking a professional and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, basic knowledge in office software, and the ability to manage multiple tasks efficiently. Experience with nail salon or beauty industry is a plus. The position offers an opportunity to work in a dynamic environment where organizational skills and attention to detail are highly valued.

Duties

Greet visitors and clients in a friendly and professional manner at the front desk Manage multi-line phone systems, answer inquiries appropriately Schedule appointments and maintain calendars using schedule software Assign technicians efficiently Perform data entry with accuracy, including updating client records and maintaining filing systems Handle incoming and outgoing correspondence, including emails and mail distribution Assist with billing, invoicing, and bookkeeping tasks using Excel or similar software Support administrative tasks such as proofreading documents, managing supplies, and organizing files Provide excellent customer support by addressing inquiries promptly and courteously Maintain a clean and organized reception area to ensure a welcoming environment

Skills

Basic computer skills in Microsoft Office Suite (Word, Excel, Outlook) and Gmail applications ProServe certificate would be required. Knowledge in nail industry is preferred Excellent phone etiquette and customer service skills for front desk interactions Organizational skills with the ability to multitask efficiently in a fast-paced environment Attention to detail for proofreading documents and managing records accurately Ability to handle filing systems effectively and manage administrative responsibilities with minimal supervision Strong typing skills with a focus on accuracy and speed
This position is essential for ensuring smooth daily operations within our salon. We value proactive individuals who are committed to providing outstanding support to our team and clients.

Job Types: Full-time, Part-time, Permanent

Pay: From $15.00 per hour

Expected hours: 40 - 60 per week

Work Location: In person